Application Analyst II - IT Apps

Roanoke, VA, US, 24016

Job Summary

Application Analyst II - IT Apps


At Carilion your skills and talents lead to improving the health of the communities that we serve, and you can be confident that your contribution will enable us to work in unison to serve the community, to do what's right for our patients with an unwavering quest for exceptional quality and service as we put our hearts into everything we do for our patients every day. Together we will continue to foster creativity and innovation in our pursuit of excellence.

 IT Applications Analysts are a key part of the Carilion Clinic family. They are responsible for performing application system analysis and design to include requirements, specifications, configuration, documentation, testing, and implementation of systems. Will also be involved in providing application support, troubleshooting, training and reporting activities. Serves as a liaison between TSG groups, clients and vendors.

Conducts analysis of application design including but not limited to planning implementations and maximizing application benefits. Develops working knowledge of assigned applications and related development and maintenance tools. Assists with resolution of issues, tracks issues and provides updates to peers, leadership and clients with minimum supervision. 

Serves as a resource for applications/systems support. Assists with implementation of new applications. Develops supporting documentation. This position will have contact with both external and internal customers and is expected to work in a professional manner. The duties performed by this position may have an organization wide effect and allow access to confidential information related to both patients and staff. Incumbents of this position will be required to make timely, effective decisions using independent judgment and discretion within the appropriate guidelines defined by leadership. Must be able to work in a matrixed environment and understand Bimodal work principle.

Minimum Qualifications

Education: High school degree required. Associates/Bachelor's degree in computer science, information systems, healthcare, business, or equivalent experience required.

Experience: Minimum of three years of related experience. Experience with the Atlassian suite of products Preferred.

Licensure/Certification: Valid Virginia drivers' license required.  Vendor and/or industry certifications/proficiencies as determined by management.


  • Must be a self-initiated team player that can work under little supervision, with strong organizational, problem-solving and analytical skills.
  • Must be able to work both independently and in a team setting.
  • Must facilitate a positive and collaborative work environment.
  • Must be flexible and capable of prioritizing multiple projects and meeting deadlines.
  • Effective communication skills (oral, written and presentation).
  • Primary business hours Monday-Friday including some weekends, holidays.
  • Will require after-hours on-call coverage
  • Occasional travel required. 

Our Values

Below are our core values that we strive to embody and expect of all our team members:

CommUNITY:  Working in unison to serve our community, our Carilion family and our loved ones.

Courage:  Doing what’s right for our patients without question.

Commitment:  Unwavering in our quest for exceptional quality and service.

Compassion:  Putting heart into everything we do.

Curiosity:  Fostering creativity and innovation in our pursuit of excellence.



Requisition Number: 27942 
Employment Status: Full time 
Location: Technology Services Group 
Shift: Day 
Shift Details: M-F 8am-5pm possible weekend or evening
Recruiter Phone:  
Recruiter Email: mamiskovic@carilionclinic.org

This is Carilion Clinic ...

An organization where innovation happens, collaboration is expected and ideas are valued. A not-for-profit, mission-driven health system built on progress and partnerships. A courageous team that is always learning, never discouraged and forever curious.

Headquartered in Roanoke, Va., you will find a robust system of award winning
hospitals, Level 1 and 3 trauma centers, Level 3 NICU, Institute of Orthopedics and Neurosciences, multi-specialty physician practices, and The Virginia Tech Carilion School of Medicine and Research Institute.

Carilion is where you can make your own path, make new discoveries and, most importantly, make a difference. Here, in a place where the air is clean, people are kind and life is good. Make your tomorrow with us.

Equal Opportunity Employer

Minorities/Females/Protected Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity

Carilion Clinic is a drug-free workplace.

Nearest Major Market: Roanoke

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