Business Intelligence Developer (Technology Services Group)

Roanoke, VA, US, 24016

Employment Status:  Full time
Shift:  Day
Facility:  Technology Services Group
Requisition Number:  113576

Job Summary

Responsible for the delivery of solutions minor to complex to primarily technology leaders from design to performance and support.  Adheres to enterprise technical and design standards.  You will work with a combination of technology system tools including request and release management tools like Jira and ServiceNow. Prepare reports and dashboards for internal  Technology Service Group (IT) clients as well as external clients to assist with making business decisions. Establish or confirm best practices for appropriate tools, products, and client access. Responsible for development of advanced analytical solutions for the enterprise to implement well-formed Business Intelligence (BI) solutions.

Duties and Responsibilities may include but not limited: 

  • Utilizes necessary tools to prepare reports and databases to create products of minor to high complexity. May lead and coordinate the work of other analysts involved in projects.
  • Ensures completeness, correctness and consistency of data and data structure. Ensures secure and high integrity data integration. Responsible for coordinating validation and ensures that solutions are appropriately tested and meet end user workflow.
  • This position will work closely with directors, managers, end-users, statistical programmers, and other technical staff to provide data acquisition, analysis, reporting, consulting and training.
  • The Business Intelligence Developer will participate in all phases of software lifecycle development, particularly in the reporting analysis, development, testing documentation and implementation.
  • Adheres to Change Management policies and processes to include timely reporting of all pertinent change information, effective discussion of the changes, internal and external communications, contingency planning, support of the change event and post-change reporting.
  • Documents and maintains documentation of products including functional summaries, diagrams, flow charts or other documentation as needed.
  • Provides reporting and analytic product client use and upgrade support.
  • Assists with the automation of manual processes. Establishes and creates a positive project team environment through collaboration. Identifies issues and escalates issues to appropriate leadership.

Minimum Qualifications

Education: Bachelor’s degree required or equivalent work experience. Master’s degree preferred. Master’s degree or PhD in a field indicating complex analytical thinking may substitute for some experience.

Demonstrated reporting experience is required, as is 7+ years’ experience with relational databases and data management required.  Healthcare information technology experience preferred.  Experience using business intelligence reporting tools like Tableau. Ability to organize and deliver presentations, mentor and train coworkers, and lead complex projects required. Experience with benchmarking and/or data visualization tools strongly preferred. Experience and understanding of documentation, change control, and maintenance procedures as they apply to reporting and analytic products. Ability to understand and apply specification requirements to reporting and analytic tool development. Excellent verbal and written communication skills and interpersonal skills are required. Detail oriented, strong analytical, organizational, and problem-solving skills.  Ability to analyze, diagnose, suggest and implement process modifications. Strong customer service orientation and ability to follow through issues to resolution. Ability to interact with people from all organizational levels and build consensus through negotiation and diplomacy. Ability to be flexible, versatile and adaptable in day to day activities.

Licensure, certification, and/or registration: Tableau certified preferred.

Other Minimum Qualifications: Strong listening skills, Strong verbal and written communication skills demonstrating proper business use of grammar and punctuation. Ability to work independently and as part of a team. Meeting management skills including agendas, facilitation, minutes and time management. Strong presentation skills clearly conveying information, ideas, concepts, and instructions to a variety of audiences. Negotiation skills to resolve conflict and build cooperation.


Our Values

Below are our core values that we strive to embody and expect of all our team members:

Collaboration: Working together with purpose to achieve shared goals.

Commitment:  Unwavering in our quest for exceptional quality and service.

Compassion:  Putting heart into everything we do.

Courage:  Doing what’s right for our patients without question.

Curiosity:  Fostering creativity and innovation in our pursuit of excellence.


Requisition Number: 113576 
Employment Status: Full time 
Location: Technology Services Group 
Shift: Day 
Shift Details: M-F 8-5 with on-call rotation
Recruiter Phone:  
Recruiter Email:
For more information, contact the HR Service Center at 1-800-599-2537.

This is Carilion Clinic ...

An organization where innovation happens, collaboration is expected and ideas are valued. A not-for-profit, mission-driven health system built on progress and partnerships. A courageous team that is always learning, never discouraged and forever curious.

Headquartered in Roanoke, Va., you will find a robust system of award winning
hospitals, Level 1 and 3 trauma centers, Level 3 NICU, Institute of Orthopedics and Neurosciences, multi-specialty physician practices, and The Virginia Tech Carilion School of Medicine and Research Institute.

Carilion is where you can make your own path, make new discoveries and, most importantly, make a difference. Here, in a place where the air is clean, people are kind and life is good. Make your tomorrow with us.

Equal Opportunity Employer

Minorities/Females/Protected Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity

Carilion Clinic is a drug-free workplace.


Carilion Total Rewards

What matters to you is important to us—like benefits, rewards, and resources to improve your life. Carilion understands the importance of prioritizing your well-being to help you develop and thrive. When you make your tomorrow with us, we’ll enhance your potential to realize the best in yourself. Below are benefits available to you when you join Carilion:

  • Employer Funded Pension Plan, vested after five years (Voluntary 403B)
  • Comprehensive Medical, Dental, & Vision Benefits
  • Flexible Work Arrangements/Schedules
  • Remote Work Options
  • Paid Time Off (accrued from day one)
  • Onsite fitness studios and discounts to our Carilion Wellness centers
  • Access to our health and wellness app, Virgin Pulse
  • Discounts on childcare
  • Continued education and training

Find more about Carilion Clinic’s benefits by vising our Total Rewards Page.

Equal Opportunity Employer
Minorities/Females/Protected Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity
Carilion Clinic is a drug-free workplace.

Nearest Major Market: Roanoke

Job Segment: Business Intelligence, Developer, Testing, Change Management, Data Management, Technology, Management, Data