Community Mental Health Manager

Roanoke, VA, US, 24014

Job Summary

Be at your best with an organization that equips you to do so.  Whose people unite in making lives better. At Carilion Clinic, we help communities stay healthy and our region grow stronger through compassionate care, medical education and research, and neighborhood outreach. As part of our team you can expect professional stability, strong technological resources, and the advancement potential of a regional leader.


Provides day-to-day oversight of community mental health staff, including peer support supervisors, community mental health navigators, and healthcare administrative associate.

•             Manages billing and epic workflow for peer recovery specialist service lines.

•             Develops and executes community mental health strategy to address identified community health needs.

•             Facilitates the Roanoke Valley Mental Health Collaborative with the goal of expanding access and capacity to behavioral health resources in the service area.

•             Manages the Mental Health Resource Navigation Line. Oversees program quality and outcomes.

•             Manages the #allin program, aimed at reducing stigma associated with mental illness and substance use disorders.

•             Manages the financial plan (budget) for assigned cost centers

•             Attracts, selects, develops and retains qualified employee.  Is responsible for coaching and mentoring staff.


Strong preference to individuals who are certified recovery specialist supervisors and/or a licensed mental health professional.


Based in Roanoke, VA, we are an award-winning, community-based network of hospitals, primary and specialty physician practices, and affiliations with prestigious academic medical institutions. Explore how joining a regional leader can enhance your ability to learn, grow, and succeed.

Minimum Qualifications

Education: Bachelor’s degree in related field required.

Experience:  Minimum of five (5) years in progressive responsibilities within community outreach.  Leadership experience preferred.

Other Minimum Qualifications:  

  • Must demonstrate excellent verbal and written communication skills.
  • Demonstrates and models creativity.
  • Exhibits good organizational, facilitation, and teamwork skills.
  • Possesses the ability to translate organizational strategies into interactive plans.
  • Demonstrates excellent project management skills.
  • Is highly collaborative, influential and articulate.
  • Demonstrates a sense of urgency and attention to detail.
  • Exhibits both patience and tenacity.
  • Must demonstrate proficiency in required computer software.

Our Values

Below are our core values that we strive to embody and expect of all our team members:

Collaboration: Working together with purpose to achieve shared goals.

Commitment:  Unwavering in our quest for exceptional quality and service.

Compassion:  Putting heart into everything we do.

Courage:  Doing what’s right for our patients without question.

Curiosity:  Fostering creativity and innovation in our pursuit of excellence.


Requisition Number: 75020 
Employment Status: Full time 
Location: Carilion Roanoke Memorial Rehab Building 
Shift: Any Day, Any Shift 
Shift Details: Monday - Friday, with some nights and weekends
Recruiter: JASON A BISHOP 
Recruiter Phone: 540-983-4039 
Recruiter Email: JABishop1@carilionclinic.org
For more information, contact the HR Service Center at 1-800-599-2537.

This is Carilion Clinic ...

An organization where innovation happens, collaboration is expected and ideas are valued. A not-for-profit, mission-driven health system built on progress and partnerships. A courageous team that is always learning, never discouraged and forever curious.

Headquartered in Roanoke, Va., you will find a robust system of award winning
hospitals, Level 1 and 3 trauma centers, Level 3 NICU, Institute of Orthopedics and Neurosciences, multi-specialty physician practices, and The Virginia Tech Carilion School of Medicine and Research Institute.

Carilion is where you can make your own path, make new discoveries and, most importantly, make a difference. Here, in a place where the air is clean, people are kind and life is good. Make your tomorrow with us.

Equal Opportunity Employer

Minorities/Females/Protected Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity

Carilion Clinic is a drug-free workplace.


Nearest Major Market: Roanoke

Job Segment: Psychology, Rehabilitation, Medical, Neurology, Orthopedic, Healthcare