HIM Data Integrity & Quality Analyst

Roanoke, VA, US, 24016

Job Summary

Utilizes organization computer systems to review error reports and work queues to identify data issues and make or initiate appropriate corrections.  Process includes timely review of online work queues and/or hard copy error reports, taking appropriate corrective action or researching provider demographic information.

The ability to manage high volumes of invoices for multiple vendors is a must. Invoicing and bill pay experience preferred.

Provides customer service and technical support to various sources for Carilion Clinic. Ensure the quality of medical records by verifying their completeness, accuracy, and proper entry into computer systems to support the highest quality of patient care and accurate quality measure reporting. Establishes and maintains systems and procedures to organize and standardize incoming data.

Duties & Responsibilities may include but not limited: 

  • Collects and enters data originating throughout Carilion Clinic and outside Carilion Clinic into electronic databases and spreadsheets.  Data may be received verbally, electronically, and in printed form and must be documented and stored to serve as a historical reference for future needs.
  • Reviews Epic or other electronic systems “Workbench Report” to identify needs for providers to be added to the Epic system.
  • Provides customer service for various processes including telecommunication needs, vendor relations, and clinical staff. Communicates with data providers to ensure timely data and validates data accuracy.
  • Monitors assigned work queues to identify data correction requirements and implement as appropriate without supervision. Extracts and analyzes relevant data to assist with report development and data verification. 
  • Assists in identifying specific information needs with respect to frequency of report, content and report design.
  • Routine monitoring of business or application processes.
  • Resolves issues and problems as they arise and escalates issues as needed to complete focused quality improvement projects under direction
  • Be technically proficient and possess excellent customer service skills that include clear verbal communication of technical information to non-technical personnel, proper telephone etiquette, and ability to listen closely to customer comments.

Based in Roanoke, VA, we are an award-winning, community-based network of hospitals, primary and specialty physician practices, and affiliations with prestigious academic medical institutions. Explore how joining a regional leader can enhance your ability to learn, grow, and succeed.

Minimum Qualifications

Education: Requires a high school diploma or GED equivalent.

Experience: 1 year in related data entry functions, 3 years of healthcare experience related to Health Information Management.

Other Minimum Qualifications: Must be self-motivated, organized and logic oriented.  Must demonstrate proficiency in data capture and recording.  Effective oral and written communication and problem solving skills required.   Must be able to work flexible hours including overtime and weekends as needed.

Our Values

Below are our core values that we strive to embody and expect of all our team members:

Collaboration: Working together with purpose to achieve shared goals.

Commitment:  Unwavering in our quest for exceptional quality and service.

Compassion:  Putting heart into everything we do.

Courage:  Doing what’s right for our patients without question.

Curiosity:  Fostering creativity and innovation in our pursuit of excellence.


Requisition Number: 79974 
Employment Status: Full time 
Location: Technology Services Group 
Shift: Day 
Shift Details: Monday-Friday 8 am-4:30 pm
Recruiter Phone:  
Recruiter Email: mamiskovic@carilionclinic.org
For more information, contact the HR Service Center at 1-800-599-2537.

This is Carilion Clinic ...

An organization where innovation happens, collaboration is expected and ideas are valued. A not-for-profit, mission-driven health system built on progress and partnerships. A courageous team that is always learning, never discouraged and forever curious.

Headquartered in Roanoke, Va., you will find a robust system of award winning
hospitals, Level 1 and 3 trauma centers, Level 3 NICU, Institute of Orthopedics and Neurosciences, multi-specialty physician practices, and The Virginia Tech Carilion School of Medicine and Research Institute.

Carilion is where you can make your own path, make new discoveries and, most importantly, make a difference. Here, in a place where the air is clean, people are kind and life is good. Make your tomorrow with us.

Equal Opportunity Employer

Minorities/Females/Protected Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity

Carilion Clinic is a drug-free workplace.


Nearest Major Market: Roanoke

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