HIM Site Supervisor

Roanoke, VA, US, 24014

Employment Status:  Full time
Shift:  Day
Facility:  CRMH - Carilion Roanoke Memorial Hospital
Requisition Number:  130995

Job Summary

Supervises, coordinates, monitors and maintains effective, efficient daily operations. Guides and drives the development and activities of an organized team. Serves as subject matter expert. Interfaces directly with customers; develops and provides staff training; and resolves customer concerns within a team to meet or exceed customer service requirements.  Responsible for all aspects of service. Promotes team building and programs for attaining quality service, satisfaction and financial goals. 

  • Supervises, coordinates, plans, schedules and implements activities, workflow and policies/procedures for assigned area(s); and assures timely accomplishment of assigned workload. Plans, coordinates and schedules the activities and completion of work in the assigned area(s) ensuring adherence to federal, state and local requirements.  
  • Provides leadership, direction, and support for staff. Oversees staffing selection, orientation and training. Oversees and coordinates work flow and staffing coverage, as well as timekeeping functions, to maintain efficient and effective processes. Coaches and develops staff to maximize their potential. Collaborates with manager to evaluate staff performance and conducts disciplinary action as appropriate. Responsible for creating a positive work environment. Provides continuous, realistic, and objective feedback to staff; assists staff in reaching their full potential; and takes action to assure opportunities for all staff.
  • Responsible for cost effective materials management, staff utilization and cost containment within assigned area of accountability. Collaborates with manager/director to develop operational budget providing supporting reports as required, resolve issues and improve processes and services. Responsible for maintaining production levels and quality goals and completing associated statistical reporting.  
  • Assists management with the development and coordination of strategically aligned organization-wide plans; projects; and standardized processes. Facilitates effective, open, two-way communication and resolution of workplace issues considering alternatives and selects most appropriate solution. 
  • Maintains expert knowledge of subject matter in assigned area(s). Evaluates current practices to ensure compliance while identifying opportunities for improvement.

Minimum Qualifications

Education: 4 year degree or equivalent knowledge and experience.

Experience: Three years’ experience in all aspects of Health Information Management or directly related required. 1 year of supervisory experience preferred.   

Licensure/certification: Participation in related professional organizations highly desired.

Other Minimim Qualifications: Demonstrated verbal and written communications skills, and proficient computer system knowledge. Well organized and detail oriented. Actively participates in appropriate professional organizations. Proficient in team building, conflict resolution, group interaction, project and budget management. Excellent skills in change management, and group process. Understanding of operations and competitors, and economic, social and legal environment.

About Carilion

This is Carilion Clinic ...

An organization where innovation happens, collaboration is expected and ideas are valued. A not-for-profit, mission-driven health system built on progress and partnerships. A courageous team that is always learning, never discouraged and forever curious.

Headquartered in Roanoke, Va., you will find a robust system of award winning hospitals, Level 1 and 3 trauma centers, Level 3 NICU, Institute of Orthopedics and Neurosciences, multi-specialty physician practices, and The Virginia Tech Carilion School of Medicine and Research Institute.

Carilion is where you can make your own path, make new discoveries and, most importantly, make a difference. Here, in a place where the air is clean, people are kind and life is good. Make your tomorrow with us.


Requisition Number: 130995 
Employment Status: Full time 
Location: CRMH - Carilion Roanoke Memorial Hospital 
Shift: Day 
Shift Details: Monday-Friday 8 am-4:30 pm
Recruiter Phone:  
Recruiter Email: mamiskovic@carilionclinic.org
For more information, contact the HR Service Center at 1-800-599-2537.

Equal Opportunity Employer

Minorities/Females/Protected Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity

Carilion Clinic is a drug-free workplace.


Carilion Total Rewards

What matters to you is important to us—like benefits, rewards, and resources to improve your life. Carilion understands the importance of prioritizing your well-being to help you develop and thrive. When you make your tomorrow with us, we’ll enhance your potential to realize the best in yourself. Below are benefits available to you when you join Carilion:

  • Employer Funded Pension Plan, vested after five years (Voluntary 403B)
  • Comprehensive Medical, Dental, & Vision Benefits
  • Flexible Work Arrangements/Schedules
  • Remote Work Options
  • Paid Time Off (accrued from day one)
  • Onsite fitness studios and discounts to our Carilion Wellness centers
  • Access to our health and wellness app, Virgin Pulse
  • Discounts on childcare
  • Continued education and training

Find more about Carilion Clinic’s benefits by vising our Total Rewards Page.

Equal Opportunity Employer
Minorities/Females/Protected Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity
Carilion Clinic is a drug-free workplace.

Nearest Major Market: Roanoke

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