Clinic Practice Director - Internal Medicine - Riverside 3

Roanoke, VA, US, 24016

Employment Status:  Full time
Shift:  Day
Facility:  Carilion Clinic Internal Medicine - Riverside
Requisition Number:  139537

How You’ll Help Transform Healthcare:

This position supports both Internal Medicine and Endocrinology at 3 Riverside.  Also includes oversight of specialty clinics within the practice: Central Support Advice Line Nurses, Gender Clinic, Medical Weight Loss Clinic, and Sickle Cell collaborative.

Develops and sustains a cohesive, highly functioning leadership team within multiple, diverse and complex practices. Typically supervising fewer than three (3) Practice Managers, provides leadership in support of high quality patient-centered care, an exceedingly competent and engaged staff, and the achievement of fiscal, score card and process improvement goals and objectives. Plans and develops strategies for new and optimal health care processes and services.  

  • Works with leadership to formulate and implement the vision of the service line and to provide oversight and support for organizational activities. Applies key financial concepts and analysis to decision making. Oversees standards of care, clinical services and development of budgets for all departments within the service line to support continued fiscal growth. 
  • Oversees the direction of multiple, complex and potentially large practices to assure cost effectiveness and achievement of fiscal and scorecard goals and budgets.
  • Oversees the development of operational goals, plans and fiscal management including budget development, implementation and monitoring of multiple, complex areas.
  • Provides guidance in the development and production of grant proposals, data collection and integration of research with clinical practices. 
  • Holds self and team accountable for maintaining the highest possible performance standards in order to serve a diverse group of customers (patients, employees, physicians, colleagues). 
  • Maintains productive, collaborative relationships with physicians, other members of the management team, other care delivery sites organization-wide, and pre- and post-hospital providers.
  • Leads performance improvement process. Monitors and evaluates customer satisfaction with services. Collaboratively develops and implements programs to continuously enhance customer satisfaction within multiple, complex areas.
  • Provides on-going effective communication and feedback systems for leadership, staff, patients, families, and physicians.
  • Communicates appropriate information to stakeholders in an ongoing, timely, and accurate fashion. 
  • Strategically plans for growth, staffing, services, educational opportunities and effective performance improvement in collaboration with Human Resources.
  • Responsible for compliance with applicable regulatory, licensure and accrediting standards where applicable.

What We Require:

Education: Bachelor's degree required. Master's degree preferred. Healthcare discipline preferred or related field approved by Vice President.

Experience: 5 years' experience in management, preferable health care environment demonstrating increased and/or diversified responsibility for related service areas.

: In some offices an RN/BSN license may be required due to staffing model and grant specifications.

Other: Advanced leadership, planning, organizational, and accounting skills to manage multiple and potentially large, complex areas and to direct the successful completion of initiatives and achievement of fiscal goals and process improvement. Maintains a current knowledge of the healthcare and practice management industry.Demonstrated interpersonal and communicationsabilities to support team cohesiveness and a respectful inclusive culture of service excellence.Ability to engage in public contact work and public speaking. Experience with Microsoft Office Suite, including Excel, Word, Access and Power Point. Ability to use electronic medical records.Develops and sustains a cohesive, highly functioning leadership team with multiple, diverse and complex practices while providing 24 hour accountability.

About Carilion

This is Carilion Clinic ...

An organization where innovation happens, collaboration is expected and ideas are valued. A not-for-profit, mission-driven health system built on progress and partnerships. A courageous team that is always learning, never discouraged and forever curious.

Headquartered in Roanoke, Va., you will find a robust system of award winning hospitals, Level 1 and 3 trauma centers, Level 3 NICU, Institute of Orthopedics and Neurosciences, multi-specialty physician practices, and The Virginia Tech Carilion School of Medicine and Research Institute.

Carilion is where you can make your own path, make new discoveries and, most importantly, make a difference. Here, in a place where the air is clean, people are kind and life is good. Make your tomorrow with us.


Requisition Number: 139537 
Employment Status: Full time 
Location: Carilion Clinic Internal Medicine - Riverside 
Shift: Day 
Shift Details: Practice Hours Monday thru Friday
Recruiter: HAYLEY F OHL
Recruiter Email:
For more information, contact the HR Service Center at 1-800-599-2537.

Equal Opportunity Employer

Minorities/Females/Protected Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity

Carilion Clinic is a drug-free workplace.


Carilion Total Rewards

What matters to you is important to us—like benefits, rewards, and resources to improve your life. Carilion understands the importance of prioritizing your well-being to help you develop and thrive. When you make your tomorrow with us, we’ll enhance your potential to realize the best in yourself. Below are benefits available to you when you join Carilion:

  • Employer Funded Pension Plan, vested after five years (Voluntary 403B)
  • Comprehensive Medical, Dental, & Vision Benefits
  • Flexible Work Arrangements/Schedules
  • Remote Work Options
  • Paid Time Off (accrued from day one)
  • Onsite fitness studios and discounts to our Carilion Wellness centers
  • Access to our health and wellness app, Virgin Pulse
  • Discounts on childcare
  • Continued education and training

Find more about Carilion Clinic’s benefits by vising our Total Rewards Page.

Equal Opportunity Employer
Minorities/Females/Protected Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity
Carilion Clinic is a drug-free workplace.

Nearest Major Market: Roanoke

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