Clinic Practice Manager III - Cardiology Clinic - FT

Roanoke, VA, US, 24014

Employment Status:  Full time
Shift:  Day
Facility:  Carilion Clinic Cardiology
Requisition Number:  133993

Job Summary

**This position is located at the Cardiology Clinic**

This position is full time, working Monday-Friday 8 AM - 5 PM, with occasional early/late meetings

Provides a positive, rewarding and service oriented work environment which supports high quality patient centered care, an exceedingly competent and engaged staff, and the achievement of fiscal, score card and process improvement goals and objectives. Monitors and implements new health care services and performance improvement initiatives. Reports to a practice Director. Manages the operations of physician practices. See Practice Manager Titling Guidelines adopted 2013.

  • Applies key financial concepts and analysis to decision making.  Develops and implements actionable work plans with measurable outcome.  Continually assesses and reallocates resources to meet demands.
  • Responsible for overseeing day to day operations of a unit or department as it relates to scorecard goals and objectives. Organizes, manages, and controls departmental functions and resources in a collaborative and participative manner for optimal performance of service. 
  • Proactively identifies and implements cost containment initiatives.  
  • Coordinates resources to provide adequate staffing for department.
  • Monitors and evaluates customer satisfaction with services valuing our customer perspective.
  • Assures the effective and timely delivery of high quality patient-centered services. 
  • Communicates appropriate information to stakeholders in an ongoing, timely, and accurate fashion.
  • Establishes and continuously evaluates unit processes and reporting procedures to ensure achievement. 
  •  Attracts, selects, develops, and retains qualified employees, and is effective in utilizing developmental planning to expand employee skills and abilities. 
  • Creates a safe working environment while providing opportunities to develop maximum potential. 
  • Plans for growth, staffing, services, educational opportunities and effective performance improvement in collaboration with Human Resources. 



As part of the Cardiology practice leadership team, the Practice Manager is responsible for the daily supervision/management of staff and operations in the Roanoke Cardiology practice to include select satellite sites.   This includes customer service, budget, risk management, and compliance with organizational and ambulatory care policies and standards of care.  Individual must be able to successfully engage staff to improve, quality, patient experience and team member performance.

Minimum Qualifications

Education: Bachelor’s degree required or 8 years of equivalent experience.

Experience: 3 years supervisory experience in a healthcare setting preferred.

Licensure/Certification: In some offices an RN/BSN license may be required due to staffing model and grant specifications.

Other Minimum Qualifications: Demonstrates excellent problem-solving, interpersonal, communication, team leadership, priority setting, organizational and work competency skills. Experience with Microsoft Office Suite, including Excel, Word, Access and Power Point. Ability to use electronic medical records.

About Carilion

This is Carilion Clinic ...

An organization where innovation happens, collaboration is expected and ideas are valued. A not-for-profit, mission-driven health system built on progress and partnerships. A courageous team that is always learning, never discouraged and forever curious.

Headquartered in Roanoke, Va., you will find a robust system of award winning hospitals, Level 1 and 3 trauma centers, Level 3 NICU, Institute of Orthopedics and Neurosciences, multi-specialty physician practices, and The Virginia Tech Carilion School of Medicine and Research Institute.

Carilion is where you can make your own path, make new discoveries and, most importantly, make a difference. Here, in a place where the air is clean, people are kind and life is good. Make your tomorrow with us.


Requisition Number: 133993 
Employment Status: Full time 
Location: Carilion Clinic Cardiology 
Shift: Day 
Shift Details: 8 AM - 5 PM, occasional early/late meetings
Recruiter Email:
For more information, contact the HR Service Center at 1-800-599-2537.

Equal Opportunity Employer

Minorities/Females/Protected Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity

Carilion Clinic is a drug-free workplace.


Carilion Total Rewards

What matters to you is important to us—like benefits, rewards, and resources to improve your life. Carilion understands the importance of prioritizing your well-being to help you develop and thrive. When you make your tomorrow with us, we’ll enhance your potential to realize the best in yourself. Below are benefits available to you when you join Carilion:

  • Employer Funded Pension Plan, vested after five years (Voluntary 403B)
  • Comprehensive Medical, Dental, & Vision Benefits
  • Flexible Work Arrangements/Schedules
  • Remote Work Options
  • Paid Time Off (accrued from day one)
  • Onsite fitness studios and discounts to our Carilion Wellness centers
  • Access to our health and wellness app, Virgin Pulse
  • Discounts on childcare
  • Continued education and training

Find more about Carilion Clinic’s benefits by vising our Total Rewards Page.

Equal Opportunity Employer
Minorities/Females/Protected Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity
Carilion Clinic is a drug-free workplace.

Nearest Major Market: Roanoke

Job Segment: EMR, Business Process, NICU, Pediatric, ICU, Healthcare, Management