Clinical Informatics Specialist

Roanoke, VA, US, 24016

Job Summary

The Clinical Informatics Specialist has organization-wide responsibility for workflow processes impacted by Clinical Technology across disciplines/clinical departments. Will lead/participate in implementing large clinical process change initiatives across the clinical setting in ambulatory, outpatient and inpatient departments.


  • Performs specific job responsibilities:
  • Participates and collaborates with the project manager on clinical technology project teams to document and analyze current state workflows including policies/procedures impacted.    
  • Collaborates with clinical stakeholders and TSG analysts to develop transformative workflows that will have an impact on patient care as well as the overall patient experience.
  • Works with clinical stakeholders to identify opportunities to optimize workflows through the use of technology to support strong evidence based clinical practice.  Collaborates with TSG analyst to develop a detailed plan to deliver the needed solution after approval and project scope are defined and scheduled with resources.  The CIS will also review enhancement/optimization requests to assess the impact on workflow at all Carilion sites and ensure it aligns with the overall organizational strategy and goals where appropriate.
  • The Clinical Informatics Specialist will collaborate with the HR Education team to ensure educational content reflects agreed up workflows as well as technology functional training requirements for all projects or optimization requests.  
  • The Clinical Informatics Specialist will participate on assigned Carilion Clinic committees as an active member in order to identify and provide support to clinical end users with optimization requests and reporting/analytics needs. 
  • Applies an understanding of lean and quality improvement (DMAIC) principles to workflow assessments including the integration of data into the overall plan.
  • Maintains an advanced and comprehensive knowledge of specialty area, demonstrated by an understanding and use of the general principals, theories, and practices pertinent to the work specialty. Coordinates, plans, and conducts analysis of client business needs and identifies opportunities for maximizing application benefits. Serves as a member of multiple project teams. May serve in a lead role within a complex project or sub-project.
  • Works closely with both internal and external clients to build and maintain effective working relationships. Has an understanding of client needs and provides appropriate guidance and support. Demonstrates courteous, timely, and professional approach in dealing with clients and co-workers. Provides timely resolution to customer issues
  • Demonstrate knowledge of clinical workflows and their impact to revenue by advocating for best practice workflows that reflect positively on the bottom line.

Make the most of your clinical skills at an organization that has earned numerous awards for clinical excellence. Based in Roanoke, VA, our community-based health care organization encompasses a comprehensive network of hospitals, primary and specialty physician practices, and other complementary services.


Play an important role with a regional leader that inspires better health through compassionate care, medical education and research, and neighborhood outreach. Realize the advantages of advancing your career with an organization where you can expect supportive leadership, state-of-the-art technological resources, inter-professional teamwork, and innovative learning.

Minimum Qualifications

Education: Bachelor’s degree with 3 years Clinical Experience or Diploma/Associates degree with 5 years clinical experience.  Masters degree in related field preferred. 


Experience: Five years of recent clinical healthcare experience required if non Bachelors; 3 years experience with Bachelors in Nursing or Bachelors in Respiratory Therapy.


Licensure, certification, and/or registration: Current Virginia licensure as a Registered Nurse or Registered Respiratory Therapist (Or Compact State) Maintains specific Vendor related application certifications.


Other Minimum Qualifications: Must be a self-motivated team player that can work under little supervison, with strong organizational and analytical skills. Must be able to work both independently and in a team setting and serve as a mentor to others in the department.  Must be capable of prioritizing multiple projects and meeting deadlines. Must demonstrate knowledge and competency in the following areas: satisfactory completion of orientation; positive interpersonal and communication skills; critical analysis skills; ability to resolve complaints/problems; customer-focused philosophy of service delivery; meeting facilitation; conflict resolution; demonstrate ability to use technology and appropriate software to support daily activities; maintain clinical competency by meeting ongoing clinical hour requirements in current department as defined by leadership. Must be able to obtain designated product proficiency. Demonstrated understanding of quality improvement principles (Lean, Six Sigma, DMAIC etc.). Flexible scheduling and travel required.


Our Values

Below are our core values that we strive to embody and expect of all our team members:

CommUNITY:  Working in unison to serve our community, our Carilion family and our loved ones.

Courage:  Doing what’s right for our patients without question.

Commitment:  Unwavering in our quest for exceptional quality and service.

Compassion:  Putting heart into everything we do.

Curiosity:  Fostering creativity and innovation in our pursuit of excellence.



Requisition Number: 57374 
Employment Status: Full time 
Location: Technology Services Group 
Shift: Day 
Shift Details: occasional weekend and after hours
Recruiter Email: cdfitzgerald@carilionclinic.org

This is Carilion Clinic ...

An organization where innovation happens, collaboration is expected and ideas are valued. A not-for-profit, mission-driven health system built on progress and partnerships. A courageous team that is always learning, never discouraged and forever curious.

Headquartered in Roanoke, Va., you will find a robust system of award winning
hospitals, Level 1 and 3 trauma centers, Level 3 NICU, Institute of Orthopedics and Neurosciences, multi-specialty physician practices, and The Virginia Tech Carilion School of Medicine and Research Institute.

Carilion is where you can make your own path, make new discoveries and, most importantly, make a difference. Here, in a place where the air is clean, people are kind and life is good. Make your tomorrow with us.

Equal Opportunity Employer

Minorities/Females/Protected Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity

Carilion Clinic is a drug-free workplace.


Nearest Major Market: Roanoke

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