Clinical Informatics Specialist

Roanoke, VA, US, 24016

Employment Status:  Full time
Shift:  Day
Facility:  Technology Services Group
Requisition Number:  125918

Job Summary

The Clinical Informatics Specialist has organization-wide responsibility for workflow processes impacted by Clinical Technology across disciplines/clinical departments. Will lead/participate in implementing large clinical process change initiatives across the clinical setting in ambulatory, outpatient and inpatient departments. Responsible for performing advanced application system analysis and design to include requirements, specifications, configuration, documentation, testing, and implementation of system. Will also be involved in providing application support, troubleshooting, support training needs and reporting/analytics activities. Serves as a primary liaison/resource regarding clinical workflows and technology between TSG groups, clients and vendors.

  • Participates and collaborates with the project manager on clinical technology project teams to document and analyze current state workflows including policies/procedures impacted.    
  • Collaborates with clinical stakeholders and TSG analysts to develop transformative workflows that will have an impact on patient care as well as the overall patient experience.
  • Works with clinical stakeholders to identify opportunities to optimize workflows through the use of technology to support strong evidence based clinical practice.  Collaborates with TSG analyst to develop a detailed plan to deliver the needed solution after approval and project scope are defined and scheduled with resources.  The CIS will also review enhancement/optimization requests to assess the impact on workflow at all Carilion sites and ensure it aligns with the overall organizational strategy and goals where appropriate.
  • The Clinical Informatics Specialist will collaborate with the HR Education team to ensure educational content reflects agreed up workflows as well as technology functional training requirements for all projects or optimization requests.  
  • The Clinical Informatics Specialist will participate on assigned Carilion Clinic committees as an active member in order to identify and provide support to clinical end users with optimization requests and reporting/analytics needs. 
  • Applies an understanding of lean and quality improvement (DMAIC) principles to workflow assessments including the integration of data into the overall plan.
  • Maintains an advanced and comprehensive knowledge of specialty area, demonstrated by an understanding and use of the general principals, theories, and practices pertinent to the work specialty. Coordinates, plans, and conducts analysis of client business needs and identifies opportunities for maximizing application benefits. Serves as a member of multiple project teams. May serve in a lead role within a complex project or sub-project.
  • Works closely with both internal and external clients to build and maintain effective working relationships. Has an understanding of client needs and provides appropriate guidance and support. Demonstrates courteous, timely, and professional approach in dealing with clients and co-workers. Provides timely resolution to customer issues
  • Demonstrate knowledge of clinical workflows and their impact to revenue by advocating for best practice workflows that reflect positively on the bottom line.
  • Prepares status reports and other documentation requested by management in a timely manner. Coordinates and facilitates team meetings and prepares presentations to team members, clients and executive leadership

Minimum Qualifications

Education: Bachelor’s degree with 3 years Clinical Experience or Diploma/Associates degree with 5 years clinical experience. Masters degree in related field preferred. 

Experience: Five years of recent clinical healthcare experience required if non Bachelors; 3 years experience with Bachelors in Nursing or Bachelors in Respiratory Therapy.

Licensure, certification, and/or registration: Current Virginia licensure as a Registered Nurse, Registered Respiratory Therapist, Occupational Therapist, Physical Therapist, or other related clinical disciplines required (Or Compact State).  Maintains specific Vendor related application certifications.

Other Minimum Qualifications: Must be a self-motivated team player that can work under little supervison, with strong organizational and analytical skills. Must be able to work both independently and in a team setting and serve as a mentor to others in the department.  Must be capable of prioritizing multiple projects and meeting deadlines. Must demonstrate knowledge and competency in the following areas: satisfactory completion of orientation; positive interpersonal and communication skills; critical analysis skills; ability to resolve complaints/problems; customer-focused philosophy of service delivery; meeting facilitation; conflict resolution; demonstrate ability to use technology and appropriate software to support daily activities; maintain clinical competency by meeting ongoing clinical hour requirements in current department as defined by leadership. Must be able to obtain designated product proficiency. Demonstrated understanding of quality improvement principles (Lean, Six Sigma, DMAIC etc.). Flexible scheduling and travel required.

About Carilion

This is Carilion Clinic ...

An organization where innovation happens, collaboration is expected and ideas are valued. A not-for-profit, mission-driven health system built on progress and partnerships. A courageous team that is always learning, never discouraged and forever curious.

Headquartered in Roanoke, Va., you will find a robust system of award winning hospitals, Level 1 and 3 trauma centers, Level 3 NICU, Institute of Orthopedics and Neurosciences, multi-specialty physician practices, and The Virginia Tech Carilion School of Medicine and Research Institute.

Carilion is where you can make your own path, make new discoveries and, most importantly, make a difference. Here, in a place where the air is clean, people are kind and life is good. Make your tomorrow with us.


Requisition Number: 125918 
Employment Status: Full time 
Location: Technology Services Group 
Shift: Day 
Shift Details: Occasional travel. Weekend / after hours required
Recruiter Email:
For more information, contact the HR Service Center at 1-800-599-2537.

Equal Opportunity Employer

Minorities/Females/Protected Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity

Carilion Clinic is a drug-free workplace.


Carilion Total Rewards

What matters to you is important to us—like benefits, rewards, and resources to improve your life. Carilion understands the importance of prioritizing your well-being to help you develop and thrive. When you make your tomorrow with us, we’ll enhance your potential to realize the best in yourself. Below are benefits available to you when you join Carilion:

  • Employer Funded Pension Plan, vested after five years (Voluntary 403B)
  • Comprehensive Medical, Dental, & Vision Benefits
  • Flexible Work Arrangements/Schedules
  • Remote Work Options
  • Paid Time Off (accrued from day one)
  • Onsite fitness studios and discounts to our Carilion Wellness centers
  • Access to our health and wellness app, Virgin Pulse
  • Discounts on childcare
  • Continued education and training

Find more about Carilion Clinic’s benefits by vising our Total Rewards Page.

Equal Opportunity Employer
Minorities/Females/Protected Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity
Carilion Clinic is a drug-free workplace.

Nearest Major Market: Roanoke

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