Credentialing Lead

Roanoke, VA, US, 24014

Job Summary

Oversees the details of maintaining an efficient and professional department by serving as team leader, role model, coach and facilitator for staff. Serves as supportive point of contact for all new applicants to the medical staff at Carilion Roanoke Memorial Hospital (CRMH) and  Carilion Ambulatory Practices (CAP) by facilitating the application process, updating database information and obtaining required documents for credentialing and privileging related to CRMH/CAP as needed. Serves as a resource person for office staff utilizing effective communication and professionalism in all interactions. Makes appropriate decisions, reasoning, and problem solving to solve more complex problems. Liaises closely with Chairs/Chiefs and staff of clinical departments, CCVS, On Boarding and Provider Enrollment to ensure effective communication of processes and updates.  

Step up and lead with a regional leader. Advance your career with an award-winning organization that excels in helping our communities stay healthy and our region grow stronger. Make the most of your management talents at Carilion Clinic, an award-winning healthcare network that includes seven hospitals, multi-specialty physician practices, and affiliations with prestigious academic medical institutions.

Based in Roanoke Virginia, we offer compassionate care, medical education and research, and neighborhood outreach programs. Join and guide a team of caring individuals who embrace and reflect our values‐commUNITY, courage, commitment, compassion, and curiosity‐in all that we do. And realize the advantages of professional stability, strong technological resources, and true advancement potential.

Minimum Qualifications

Education: Associates degree preferred.

Experience: Minimum five years in a healthcare setting in Medical Staff Services, Credentialing,  Provider Recruitement, Provider Enrollment, Provider Onboarding, or related field.

Licensure/Certifications/Registration: Certified Provider Credentialing Specialist and/or Certified Professional Medical Services Management; or, must obtain certification within 4 years.

Other Minimum Qualifications: Possess excellent time management skills and meets deadlines. Excellent oral and written communication skills. Ability to think globally, communicate a vision and work in a highly dynamic environment. Posesses knowledge of the organization. Advanced computer skills with knowledge of a variety of software programs, including Microsoft Office Suite, Cactus or other credentialing software. Must be self-directed, detail-oriented and able to function independently of constant supervision. Effective team player, friendly and flexible. Able to handle confidential information.  Focused on customer service. Able to implement  supportive and facilitative processes for provider support.

Our Values

Below are our core values that we strive to embody and expect of all our team members:

Collaboration: Working together with purpose to achieve shared goals.

Commitment:  Unwavering in our quest for exceptional quality and service.

Compassion:  Putting heart into everything we do.

Courage:  Doing what’s right for our patients without question.

Curiosity:  Fostering creativity and innovation in our pursuit of excellence.


Requisition Number: 59895 
Employment Status: Full time 
Location: CRMH - Carilion Roanoke Memorial Hospital 
Shift: Day 
Shift Details: Monday-Friday 8:00A.M. - 4:30P.M.
Recruiter Email: tdrickman@carilionclinic.org

This is Carilion Clinic ...

An organization where innovation happens, collaboration is expected and ideas are valued. A not-for-profit, mission-driven health system built on progress and partnerships. A courageous team that is always learning, never discouraged and forever curious.

Headquartered in Roanoke, Va., you will find a robust system of award winning
hospitals, Level 1 and 3 trauma centers, Level 3 NICU, Institute of Orthopedics and Neurosciences, multi-specialty physician practices, and The Virginia Tech Carilion School of Medicine and Research Institute.

Carilion is where you can make your own path, make new discoveries and, most importantly, make a difference. Here, in a place where the air is clean, people are kind and life is good. Make your tomorrow with us.

Equal Opportunity Employer

Minorities/Females/Protected Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity

Carilion Clinic is a drug-free workplace.


Nearest Major Market: Roanoke

Job Segment: Neurology, Orthopedic, Medical, Database, Pediatric, Healthcare, Technology