EPIC Application Analyst IV

How You’ll Help Transform Healthcare:

Onsite is preferred, hybrid or remote work option is available. Candidates residing in the following states can be considered for remote work: Alabama, Florida, Georgia, Arkansas, Kentucky, Louisiana, Mississippi, North Carolina, South Carolina, Tennessee, West Virginia, and Virginia.

This position is for an Epic Application Specialist that will focus on process improvement, cross-team processes, and high-priority organizational initiatives across all Epic teams. Some of the responsibilities include:

1. Process Improvement

Key Tasks:

• Identify inefficiencies in existing workflows, documentation, or operations.
• Collaborate with stakeholders to develop and implement solutions to streamline processes.
• Monitor the effectiveness of implemented changes, ensuring measurable improvements.
• Document and share best practices across teams to foster continuous improvement.

2. Cross-Team Processes

Key Tasks:

• Facilitate communication and alignment between teams involved in interconnected processes.
• Develop standard operating procedures (SOPs) for processes spanning multiple teams.
• Act as a liaison to resolve conflicts, eliminate redundancies, and ensure seamless handoffs.
• Coordinate cross-departmental training sessions to ensure alignment on shared processes.

3. High-Priority Organizational Initiatives

Key Tasks:

• Lead or support initiatives with strategic importance to the organization (e.g., regulatory changes, system upgrades, or organizational goals).
• Serve as a central coordinator for these initiatives, ensuring that deadlines, deliverables, and expectations are met.
• Provide regular updates to leadership on initiative progress, challenges, and achievements.
• Gather and analyze data to support decision-making and track outcomes.

What We Require:

Education: High school diploma or equivalent required. Associate’s/Bachelor’s degree in computer science, information systems, healthcare, business or equivalent experience required.

Experience: Minimum of eight years of related experience.

Licensure, certification, and/or registration: Valid Virginia drivers' license required. Vendor and/or industry certifications/proficiencies as determined by management. Certification/Proficiency in applicable Epic module. Additional Certifications/Proficiencies in module associated with primary Epic module required. .

Other Minimum Qualifications: · Must be a self-initiated team player that can work under minimal supervision, with strong organizational, problem-solving and analytical skills. · Must be able to work both independently and in a team setting. · Must facilitate a positive and collaborative work environment. · Must be able to serve as mentor to teammates to foster skills development among team. · Must be flexible and capable of prioritizing multiple projects and meeting deadlines. · Effective communication skills (oral, written and presentation). · Ability to collaborate with others, including clients and vendors. · Primary business hours Monday-Friday including some weekends, holidays. · Will require after-hours on-call coverage · Occasional travel required.

About Carilion

This is Carilion Clinic ...

An organization where innovation happens, collaboration is expected and ideas are valued. A not-for-profit, mission-driven health system built on progress and partnerships. A courageous team that is always learning, never discouraged and forever curious.

Headquartered in Roanoke, Va., you will find a robust system of award winning hospitals, Level 1 and 3 trauma centers, Level 3 NICU, Institute of Orthopedics and Neurosciences, multi-specialty physician practices, and The Virginia Tech Carilion School of Medicine and Research Institute.

Carilion is where you can make your own path, make new discoveries and, most importantly, make a difference. Here, in a place where the air is clean, people are kind and life is good. Make your tomorrow with us.