Guest Services Retail Buyer - CRMH Gift Shop

Roanoke, VA, US, 24014

Job Summary

Manages all aspect of retail buying and inventory control for Roanoke-based Gift Shops. Includes POS report analyzation and product determination based on seasonal and themed turns and monthly and annual sales statistics.  Responsible for inventory analysis, procurement and price determination of product to meet customer demand and generate monthly sales and profit targets.

Develops and maintains weekly and monthly merchandise rollout plans.  Drives customer service initiatives and identifies opportunities for improvement within and outside main area of responsibility.  Provides assistance with sales floor coverage and receiving as needed.

Be at your best with an organization that equips you to do so.  Whose people unite in making lives better. At Carilion Clinic, we help communities stay healthy and our region grow stronger through compassionate care, medical education and research, and neighborhood outreach. As part of our team you can expect professional stability, strong technological resources, and the advancement potential of a regional leader.

Based in Roanoke, VA, we are an award-winning, community-based network of hospitals, primary and specialty physician practices, and affiliations with prestigious academic medical institutions. Explore how joining a regional leader can enhance your ability to learn, grow, and succeed.


Minimum Qualifications

Education: Bachelor’s degree in business, merchandise marketing, sales, distribution or related field and 3 years of experience in a buying environment.

Experience:  Minimum 3 years of experience in business, merchandise marketing, or related field required.  Retail experience is preferred.  Demonstrated customer service skills and knowledge preferred.

Licensure, certification, and/or registration:           None required

Other Minimum Qualifications:    Demonstrated analytical acuity, planning, organizational,  marketing and budget management skills. Strong written, verbal and presentation skills.  Effective interpersonal, communication and teamwork skills required.  Must be able to handle numerous products and deadlines simultaneously.  Computer skills sufficient to meet key objectives of the position.

Our Values

Below are our core values that we strive to embody and expect of all our team members:

CommUNITY:  Working in unison to serve our community, our Carilion family and our loved ones.

Courage:  Doing what’s right for our patients without question.

Commitment:  Unwavering in our quest for exceptional quality and service.

Compassion:  Putting heart into everything we do.

Curiosity:  Fostering creativity and innovation in our pursuit of excellence.


Requisition Number: 27985 
Employment Status: Full time 
Location: CRMH - Carilion Roanoke Memorial Hospital 
Shift: Variable Hours 
Shift Details: Generally daytime hours, some weekends and some overnight travel may be required.

This is Carilion Clinic ...

An organization where innovation happens, collaboration is expected and ideas are valued. A not-for-profit, mission-driven health system built on progress and partnerships. A courageous team that is always learning, never discouraged and forever curious.

Headquartered in Roanoke, Va., you will find a robust system of award winning
hospitals, Level 1 and 3 trauma centers, Level 3 NICU, Institute of Orthopedics and Neurosciences, multi-specialty physician practices, and The Virginia Tech Carilion School of Medicine and Research Institute.

Carilion is where you can make your own path, make new discoveries and, most importantly, make a difference. Here, in a place where the air is clean, people are kind and life is good. Make your tomorrow with us.

Equal Opportunity Employer

Minorities/Females/Protected Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity

Carilion Clinic is a drug-free workplace.

Nearest Major Market: Roanoke

Job Segment: Neurology, Orthopedic, Medical, Procurement, Purchasing, Healthcare, Operations, Finance

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