HR Education Specialist II (Technology Trainer)

Roanoke, VA, US, 24016

Job Summary

This position supports training for Carilion's electronic medical record, EPIC, and other technologies used in the organization.  Must be able to train multiple days per week and assist with material preparations/scheduling/field support and other training tasks as needed.

Opportunity for motivated individual with background in training and/or technology.  Prefer 3-5 years of previous training experience; candidate must demonstrate strong platform skills and be comfortable presenting to varied audiences. Must have strong interpersonal and communication skills. Writing sample and training demonstration required.

Must have the ability to understand details of workflows/software and have the ability to design and deliver instructional materials/training in a way that promotes learning and engagement. Effective consulting, and project management skills preferred.  Preference for candidates who enjoy a fast-paced environment and are flexible and adaptive as needs changes. Experience with EPIC EMR preferred.  Experience in a hospital or physician practice setting (clinical or support staff) and familiarity with current trends in Healthcare IT preferred.


Be at your best with an organization that equips you to do so.  Whose people unite in making lives better. At Carilion Clinic, we help communities stay healthy and our region grow stronger through compassionate care, medical education and research, and neighborhood outreach. As part of our team you can expect professional stability, strong technological resources, and the advancement potential of a regional leader.


Based in Roanoke, VA, we are an award-winning, community-based network of hospitals, primary and specialty physician practices, and affiliations with prestigious academic medical institutions. Explore how joining a regional leader can enhance your ability to learn, grow, and succeed.

Minimum Qualifications

Education: Bachelor's degree or 8 years equivalent experience.  

Experience:  Prefer 3-5 years of previous training experience. 

Licensure, certification, and/or registration:  None required. Relevant HR Certification, EPIC Certification preferred or project management certification preferred.

Other Minimum Qualifications: Must possess excellent customer service and written/verbal communication skills, including presentation skills. Demonstrated analytical thinking and interpersonal skills. Must work well in a team environment and have a solid working knowledge of Microsoft Office programs. Lawson knowledge preferred. Demonstrated resourcefulness and ability to work on multiple tasks/projects while meeting deadlines and being flexible in an environment of changing priorities.

Our Values

Below are our core values that we strive to embody and expect of all our team members:

CommUNITY:  Working in unison to serve our community, our Carilion family and our loved ones.

Courage:  Doing what’s right for our patients without question.

Commitment:  Unwavering in our quest for exceptional quality and service.

Compassion:  Putting heart into everything we do.

Curiosity:  Fostering creativity and innovation in our pursuit of excellence.



Requisition Number: 27277 
Employment Status: Full time 
Location: Technology Services Group 
Shift: Day 
Shift Details: M-F, 8A-5P, with occasional evening/weekend
Recruiter: JASON A BISHOP 
Recruiter Phone: 540-983-4039 
Recruiter Email:

This is Carilion Clinic ...

An organization where innovation happens, collaboration is expected and ideas are valued. A not-for-profit, mission-driven health system built on progress and partnerships. A courageous team that is always learning, never discouraged and forever curious.

Headquartered in Roanoke, Va., you will find a robust system of award winning
hospitals, Level 1 and 3 trauma centers, Level 3 NICU, Institute of Orthopedics and Neurosciences, multi-specialty physician practices, and The Virginia Tech Carilion School of Medicine and Research Institute.

Carilion is where you can make your own path, make new discoveries and, most importantly, make a difference. Here, in a place where the air is clean, people are kind and life is good. Make your tomorrow with us.

Equal Opportunity Employer

Minorities/Females/Protected Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity

Carilion Clinic is a drug-free workplace.

Nearest Major Market: Roanoke

Job Segment: Neurology, Orthopedic, Medical, Consulting, EMR, Healthcare, Technology