Health Site Screener- Guest Services - Flex

Roanoke, VA, US, 24014

Job Summary

Be at your best with an organization that equips you to do so.  Whose people unite in making lives better. At Carilion Clinic, we help communities stay healthy and our region grow stronger through compassionate care, medical education and research, and neighborhood outreach. As part of our team you can expect professional stability, strong technological resources, and the advancement potential of a regional leader.

The Site Screening Representative will be responsible for taking temperatures of workers and visitors and collect answers to basic health screening questions from patients, staff and vendors entering Carilion Clinic buildings and/or properties. Projects a positive first impression to patients, guests and employees demonstrating Carilion Clinic Values in all aspects of interactions.


Based in Roanoke, VA, we are an award-winning, community-based network of hospitals, primary and specialty physician practices, and affiliations with prestigious academic medical institutions. Explore how joining a regional leader can enhance your ability to learn, grow, and succeed.

Minimum Qualifications

Education: High School Diploma or equivalent.

Experience: One year healthcare customer service preferred.  Clinical, Customer Service or Public Health Student experience a plus.

This position provides COVID-19 screening services as per the Carilion Clinic Care Protocol. In order to be successful in this role one must possess the following characteristics: Quick Learner, Strong Interpersonal Skills with all Communication mediums, Creative and Innovative, Fosters Teamwork, Strong Organization and Planning Skills, Ability to Solve Problems, but knows when to ask for input and help. Excellent responsiveness and quick follow-up to requests are key. Detailed screening knowledge about COVID-19 necessary.


Other Minimum Qualifications: Must have strong customer service and communication skills. Effective interpersonal and teamwork skills. Hospitable personality, calmness, tact, diplomacy, and professionalism in handling all situations. Must be neat in appearance. Basic keyboarding skills necessary. Ability to use computer terminal to access information and proficiency in office equipment.  Must successfully complete orientation and competency validation for position. Ability to perform all functions of this position within 90 days. Dependable, accessible, and available for on call. Must utilize personal protective equipment (gown, mask gloves, etc)  as required.

Our Values

Below are our core values that we strive to embody and expect of all our team members:

Collaboration: Working together with purpose to achieve shared goals.

Commitment:  Unwavering in our quest for exceptional quality and service.

Compassion:  Putting heart into everything we do.
Courage:  Doing what’s right for our patients without question.

Curiosity:  Fostering creativity and innovation in our pursuit of excellence.


Requisition Number: 65938 
Employment Status: Flex 
Location: CRMH - Carilion Roanoke Memorial Hospital 
Shift: Day/Evening/Night 
Shift Details: All shifts required (Day, Evening & Night) including weekends & holidays. May work 8 or 12 hr shifts
Recruiter Email: ELLipscomb@carilionclinic.org

This is Carilion Clinic ...

An organization where innovation happens, collaboration is expected and ideas are valued. A not-for-profit, mission-driven health system built on progress and partnerships. A courageous team that is always learning, never discouraged and forever curious.

Headquartered in Roanoke, Va., you will find a robust system of award winning
hospitals, Level 1 and 3 trauma centers, Level 3 NICU, Institute of Orthopedics and Neurosciences, multi-specialty physician practices, and The Virginia Tech Carilion School of Medicine and Research Institute.

Carilion is where you can make your own path, make new discoveries and, most importantly, make a difference. Here, in a place where the air is clean, people are kind and life is good. Make your tomorrow with us.

Equal Opportunity Employer

Minorities/Females/Protected Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity

Carilion Clinic is a drug-free workplace.


Nearest Major Market: Roanoke

Job Segment: Medical, Neurology, Orthopedic, Public Health, Pediatric, Healthcare