Healthcare Administrative Associate (Referral Coordinator), Carilion Family Medicine - North Roanoke

Roanoke, VA, US, 24019

Job Summary

Realize your most important career aspirations as you support clinicians and patients with your skills and attention to detail. At Carilion Clinic, our team provides office support in a forward-thinking environment. You will thrive through extensive training, supportive leaders and potential for advancement. Carilion offers comprehensive benefits, paid time off, and tuition options. Join a team where your skills and ideas will make a difference in the health of our patients and the communities we live in.

 

The Healthcare Administrative Associate prioritizes and performs clerical duties to maintain basic front office workflow functions vital to the effective and efficient functioning of the medical practice, clinic, and/or department.


The Healthcare Administrative Associate job duties include, but may not be limited to the following:


  • Greets, screens, and provides service to patients and visitors
  • Processes mail, faxes and other documents
  • Maintains multi-line phone system/switchboard
  • Schedules, registers, check in/out patients
  • Maintain medical records
  • Performs data management, spreadsheet functions
  • Runs and maintains reports
  • Performs charge entry
  • Processes billing documents and researches and resolves issues
  • Collects co-payments, deductibles, and other self-pay amounts at time of service
  • Maintains cash box and receipt books
Minimum Qualifications

Education: High school diploma or GED required.  Associate Degree or continued administrative education preferred.

Experience: Minimum of two years prior experience in a physician office/medical office, data processing and/or with multi-line telephones preferred. Previous registration and/or medical insurance experience preferred.

Other Minimum Qualifications: Must be customer driven, have strong grammar, spelling and punctuation skills, knowledge of medical terminology, knowledge of office procedures and equipment, proficiency in computer data entry/keyboarding, ability to use electronic medical records and good organizational, communication, and interpersonal skills.  Knowledge of Microsoft software applications preferred (Word, Excel).  Ability to multi-task essential.

Our Values

Below are our core values that we strive to embody and expect of all our team members:

CommUNITY:  Working in unison to serve our community, our Carilion family and our loved ones.

Courage:  Doing what’s right for our patients without question.

Commitment:  Unwavering in our quest for exceptional quality and service.

Compassion:  Putting heart into everything we do.

Curiosity:  Fostering creativity and innovation in our pursuit of excellence.

 


Requisition Number: 30141 
Employment Status: Full time 
Location: Carilion Clinic Family Medicine - North Roanoke 
Shift: Day 
Shift Details: Monday through Friday, hours between 7:00 a.m. and 5:00 p.m.

This is Carilion Clinic ...

An organization where innovation happens, collaboration is expected and ideas are valued. A not-for-profit, mission-driven health system built on progress and partnerships. A courageous team that is always learning, never discouraged and forever curious.

Headquartered in Roanoke, Va., you will find a robust system of award winning
hospitals, Level 1 and 3 trauma centers, Level 3 NICU, Institute of Orthopedics and Neurosciences, multi-specialty physician practices, and The Virginia Tech Carilion School of Medicine and Research Institute.

Carilion is where you can make your own path, make new discoveries and, most importantly, make a difference. Here, in a place where the air is clean, people are kind and life is good. Make your tomorrow with us.

Equal Opportunity Employer

Minorities/Females/Protected Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity

Carilion Clinic is a drug-free workplace.


Nearest Major Market: Roanoke

Job Segment: Medical, Neurology, Orthopedic, Clerical, Family Medicine, Healthcare, Administrative