Nursing Director - Carilion Transfer and Communications Center (CTaC)

Roanoke, VA, US, 24015

Job Summary

Join a fully integrated and centralized hospital command center that is nationally recognized as a pioneer in the industry.  Operational scope includes system bed placement and transfer center, patient transportation communications center, in-house clinical transport team, and centralized remote telemetry and tele-sitter department.


Provides leadership for and monitor’s operational goals, objectives, and budgets for multiple departments. Responsibilities include planning of budget, monitoring of revenues, patient care indicators and manages operating costs. Responsibilities include ensuring leadership throughput of unit, patient experience rounding, employee rounding for engagement, quality monitoring of unit, planning of budget and managing expenses.


Communicates, organizes, prioritizes, leads, facilitates, coaches and problem solves with reporting staff to ensure thatgoals and objectives are met. (Quality, Patient Experience, Employee Engagement, and Throughput).


Works with other department leaders to carry out new health care services and performance improvement initiatives. Positively and appropriately represents Carilion Clinic at public and professional meetings.


May provide direct patient care or assist employees in overall care of patients.


  • Works closely with staff, peers and service line management as well as participate in interdepartmental collaboration in the implementation of strategies critical to the success of the service line and organization.
  • Communicates directly with physicians, clinical leaders, senior managers, other departmental personnel, patients and their families.
  • Provides supervision and direction to department staff. Must be versatile and flexible in leadership/management skills and work schedule.
  • Responsible for compliance with applicable licensure and accrediting standards.
  • Must have ability to efficiently navigate within the Electronic Medical Record (EMR) system.


A regional leader based in Roanoke, Virginia, we have been honored with the Beacon Award, recognized for renowned nursing research, and nationally ranked in U.S. News & World Report. Realize the advantages of advancing your career with an organization where you can expect supportive leadership, shared decision-making, state-of-the-art technological resources, inter-professional teamwork, and innovative learning.

Minimum Qualifications


  • Graduate of school of professional nursing.
  • BSN Required; Master’s preferred

Experience: Minimum 5 years or equivalent experience in a leadership or management positions in a healthcare environment with a minimum of 3 years clinical and operational expertise.  Transfer Center Operations experience strongly preferred.  Experience with teletracking software preferred.  


  • Currently licensed as Registered Nurse in the Commonwealth of Virginia.
  • AHA BLS-HCP required.
  • May be required to obtain/maintain BLS, ACLS, PALS, NRP based on specific work unit.
  • In Psychiatry and Behavioral Health, de-escalation training must be successfully completed within four months of hire and then maintained going forward.
  • Licensure and/or certification in medical or management related discipline preferred.
  • Certified in specific area of focus a plus.

Other Minimum Qualifications

  • Demonstrates excellent problem-solving, interpersonal, communication, team leadership, priority setting and work competency skills.
  • Promotes a respectful, inclusive culture of service excellence.
  • Strong networking and interpersonal skills necessary.
Our Values

Below are our core values that we strive to embody and expect of all our team members:

CommUNITY:  Working in unison to serve our community, our Carilion family and our loved ones.

Courage:  Doing what’s right for our patients without question.

Commitment:  Unwavering in our quest for exceptional quality and service.

Compassion:  Putting heart into everything we do.

Curiosity:  Fostering creativity and innovation in our pursuit of excellence.


Requisition Number: 28986 
Employment Status: Full time 
Location: Park View 
Shift: Day 
Shift Details: Mostly Days with 24 hour accountability
Recruiter: DANA E JOHNSON 
Recruiter Phone: 540-983-4006 
Recruiter Email:

This is Carilion Clinic ...

An organization where innovation happens, collaboration is expected and ideas are valued. A not-for-profit, mission-driven health system built on progress and partnerships. A courageous team that is always learning, never discouraged and forever curious.

Headquartered in Roanoke, Va., you will find a robust system of award winning
hospitals, Level 1 and 3 trauma centers, Level 3 NICU, Institute of Orthopedics and Neurosciences, multi-specialty physician practices, and The Virginia Tech Carilion School of Medicine and Research Institute.

Carilion is where you can make your own path, make new discoveries and, most importantly, make a difference. Here, in a place where the air is clean, people are kind and life is good. Make your tomorrow with us.

Equal Opportunity Employer

Minorities/Females/Protected Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity

Carilion Clinic is a drug-free workplace.

Nearest Major Market: Roanoke

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