Patient Access Rep. Lead CRMH ED- NIGHT SHIFT

Roanoke, VA, US, 24014

Job Summary

This is the opportunity that could change your career. Become part of the team at Carilion Clinic, a community-based healthcare network that includes seven hospitals, multi-specialty physician practices, and affiliations with prestigious academic medical institutions. Within our dynamic professional setting, your skills and experience will contribute to our exceptional patient experience.
Frequent communication and interaction with peers; staff in all areas of the facilities, physicians, patients/families and public.  Ability to work with minimal supervision.  Willingness to work evenings, weekends, holidays and on call as determined by the needs of the department and service line.  Often, the job can be fast-paced and stressful.  Scheduled plans frequently interrupted requiring versatility and flexibility in both technical and interpersonal skills.  Exposure to infectious diseases in additional to the occasional combative and/or difficult customer.  Detail oriented with strong organizational skills.
Primary shift- overnight, but must be flexible to work other shifts including weekends, holidays and overtime as needed
Based in Roanoke, Virginia, we invite you to play an important role as we inspire optimal health through compassionate care, medical education and research, and neighborhood outreach. Join our Magnet®-designated, award-winning organization, and learn how collaborating with a regional leader cited for clinical and workplace excellence can improve the quality of your career experience with extensive training, advancement potential, and state-of-the-art technology.

Minimum Qualifications

Education:    High School Education or Equivalent, EPIC ADT Proficiency required or within 6 months for new hire.  EPIC Cadence and Billing Proficiencies strongly recommended..

Experience:    3-5 years experience in the registration, insurance and/or medical office environment required.   Demonstrated knowledge of medical terminology, leadership skills, team building and employee development skills.  Must be well organized, detail oriented, with a strong service excellence perspective.

Licensure, certification, and/or registration: N/A
Other Minimum Qualifications:     PC knowledge and basic applications required.  Strong interpersonal and communication skills.  Ability to adapt to and facilitate schedule and operational changes based on departmental needs.


Our Values

Below are our core values that we strive to embody and expect of all our team members:

Collaboration: Working together with purpose to achieve shared goals.

Commitment:  Unwavering in our quest for exceptional quality and service.

Compassion:  Putting heart into everything we do.

Courage:  Doing what’s right for our patients without question.

Curiosity:  Fostering creativity and innovation in our pursuit of excellence.


Requisition Number: 63160 
Employment Status: Full time 
Location: CRMH - Carilion Roanoke Memorial Hospital 
Shift: Evening/Night 
Shift Details: Primary Overnight shifts / Must be flexible to all days and hours as needed, including overtime.

Recruiter Email: kagonce@carilionclinic.org

This is Carilion Clinic ...

An organization where innovation happens, collaboration is expected and ideas are valued. A not-for-profit, mission-driven health system built on progress and partnerships. A courageous team that is always learning, never discouraged and forever curious.

Headquartered in Roanoke, Va., you will find a robust system of award winning
hospitals, Level 1 and 3 trauma centers, Level 3 NICU, Institute of Orthopedics and Neurosciences, multi-specialty physician practices, and The Virginia Tech Carilion School of Medicine and Research Institute.

Carilion is where you can make your own path, make new discoveries and, most importantly, make a difference. Here, in a place where the air is clean, people are kind and life is good. Make your tomorrow with us.

Equal Opportunity Employer

Minorities/Females/Protected Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity

Carilion Clinic is a drug-free workplace.


Nearest Major Market: Roanoke

Job Segment: Neurology, Medical, Orthopedic, EMR, Night, Healthcare, Operations