Patient Access Rep. Lead CRMH-ED

Roanoke, VA, US, 24014

Job Summary

This is the opportunity that could change your career. Become part of the team at Carilion Clinic, a community-based healthcare network that includes seven hospitals, multi-specialty physician practices, and affiliations with prestigious academic medical institutions. Within our dynamic professional setting, your skills and experience will contribute to our exceptional patient experience.
Conducts analysis of data entry and procedural variances identifying trends and making recommendations for action plans to correct current developments that place patient care or reimbursement at risk.Assists with coordination and delivery of departmental of training and education.  Demonstrates leadership, team building and employee development skills. Sustains and educates an understanding of ICD-10 and CPT coding principles in order to research, determine and provide medical necessity and authorization information to patients at the time of service.
Based in Roanoke, Virginia, we invite you to play an important role as we inspire optimal health through compassionate care, medical education and research, and neighborhood outreach. Join our Magnet®-designated, award-winning organization, and learn how collaborating with a regional leader cited for clinical and workplace excellence can improve the quality of your career experience with extensive training, advancement potential, and state-of-the-art technology.

Minimum Qualifications

Education:    High School Education or Equivalent, EPIC ADT Proficiency required or within 6 months for new hire.  EPIC Cadence and Billing Proficiencies strongly recommended..

Experience:    3-5 years experience in the registration, insurance and/or medical office environment required.   Demonstrated knowledge of medical terminology, leadership skills, team building and employee development skills.  Must be well organized, detail oriented, with a strong service excellence perspective.

Licensure, certification, and/or registration:  N/A
Other Minimum Qualifications:     PC knowledge and basic applications required.  Strong interpersonal and communication skills.  Ability to adapt to and facilitate schedule and operational changes based on departmental needs.


Our Values

Below are our core values that we strive to embody and expect of all our team members:

Collaboration: Working together with purpose to achieve shared goals.

Commitment:  Unwavering in our quest for exceptional quality and service.

Compassion:  Putting heart into everything we do.

Courage:  Doing what’s right for our patients without question.

Curiosity:  Fostering creativity and innovation in our pursuit of excellence.


Requisition Number: 61876 
Employment Status: Full time 
Location: CRMH - Carilion Roanoke Memorial Hospital 
Shift: Any Day, Any Shift 
Shift Details: Must be flexible to work all shifts, including weekends and holidays. Primary day/evening weekends
Recruiter Email: kagonce@carilionclinic.org

This is Carilion Clinic ...

An organization where innovation happens, collaboration is expected and ideas are valued. A not-for-profit, mission-driven health system built on progress and partnerships. A courageous team that is always learning, never discouraged and forever curious.

Headquartered in Roanoke, Va., you will find a robust system of award winning
hospitals, Level 1 and 3 trauma centers, Level 3 NICU, Institute of Orthopedics and Neurosciences, multi-specialty physician practices, and The Virginia Tech Carilion School of Medicine and Research Institute.

Carilion is where you can make your own path, make new discoveries and, most importantly, make a difference. Here, in a place where the air is clean, people are kind and life is good. Make your tomorrow with us.

Equal Opportunity Employer

Minorities/Females/Protected Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity

Carilion Clinic is a drug-free workplace.


Nearest Major Market: Roanoke

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