Patient Access Representative- CRMH ED and Admitting

Roanoke, VA, US, 24014

Employment Status:  Full time
Shift:  Any Day, Any Shift
Facility:  CRMH - Carilion Roanoke Memorial Hospital
Requisition Number:  119476

Job Summary

This is the job opportunity that could change your career. At Carilion Clinic, our team provides support for clinical and medical staff in a forward-thinking environment. You will thrive through extensive training, supportive leaders and potential for advancement. Carilion offers comprehensive benefits, paid time off, and tuition options. Join a team where your skills and ideas will make a difference in the health of our patients and the communities we live in.

The Patient Access Representative is responsible for correct registration, insurance and benefit verification, financial requirements and functions related to patient intake.

Duties include, but are not limited to, the following:

  • Serves as primary patient contact for registration, a broad range of payer benefits verification and authorization. Integrates the functions of registration, benefits verification, payer authorization and payment arrangements. Assesses patient's financial needs, assists patient with insurance and financial questions, and if appropriate; advises on payment options and available Carilion and community assistance.
  • Monitors work queues and reports to ensure all insurance, demographic, and eligibility information is obtained and entered accurately in accordance with established policy and procedure. Ensures patient signatures are obtained on all required documents.
  • Serves as resource person for patient, physician, office staff, various facilities, service lines, and outside agencies utilizing effective communication, courtesy and professionalism in all interactions.

Primary night shift hours

Minimum Qualifications

Education: High school graduate or GED.

Experience: Registration and/or previous insurance experience preferred.

Licensure/Certification: None requierd.

Other: Knowledge of medical terminology, basic keyboard and PC. Knowledge of office procedures and equipment. Strong organizational and professional communication skills necessary. Must be organized and self-motivated. Must have knowledge of software applications. Must obtain BLS certification within the first year of employment and maintain certification. PAS Medical Terminology course completion and certification required during the first year of employment.

About Carilion

Below are our core values that we strive to embody and expect of all our team members:

Collaboration: Working together with purpose to achieve shared goals.

Commitment:  Unwavering in our quest for exceptional quality and service.

Compassion:  Putting heart into everything we do.

Courage:  Doing what’s right for our patients without question.

Curiosity:  Fostering creativity and innovation in our pursuit of excellence.

 


Requisition Number: 119476 
Employment Status: Full time 
Location: CRMH - Carilion Roanoke Memorial Hospital 
Shift: Any Day, Any Shift 
Shift Details: Primary night shift
Recruiter Email: kagonce@carilionclinic.org
For more information, contact the HR Service Center at 1-800-599-2537.

Equal Opportunity Employer

Minorities/Females/Protected Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity

Carilion Clinic is a drug-free workplace.

 

Carilion Total Rewards

What matters to you is important to us—like benefits, rewards, and resources to improve your life. Carilion understands the importance of prioritizing your well-being to help you develop and thrive. When you make your tomorrow with us, we’ll enhance your potential to realize the best in yourself. Below are benefits available to you when you join Carilion:

  • Employer Funded Pension Plan, vested after five years (Voluntary 403B)
  • Comprehensive Medical, Dental, & Vision Benefits
  • Flexible Work Arrangements/Schedules
  • Remote Work Options
  • Paid Time Off (accrued from day one)
  • Onsite fitness studios and discounts to our Carilion Wellness centers
  • Access to our health and wellness app, Virgin Pulse
  • Discounts on childcare
  • Continued education and training

Find more about Carilion Clinic’s benefits by vising our Total Rewards Page.


Equal Opportunity Employer
Minorities/Females/Protected Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity
Carilion Clinic is a drug-free workplace.


Nearest Major Market: Roanoke

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