Patient Appointment Scheduler- remote work option available

Roanoke, VA, US, 24015

Employment Status:  Full time
Shift:  Day/Evening
Facility:  Park View
Requisition Number:  106637

Job Summary

Remote Opportunity Within 2 Hours of Roanoke, Virginia.

 

Be at your best with an organization that equips you to do so.  Whose people unite in making lives better. At Carilion Clinic, we help communities stay healthy and our region grow stronger through compassionate care, medical education and research, and neighborhood outreach. As part of our team you can expect professional stability, strong technological resources, and the advancement potential of a regional leader.

 

Schedules patients for appointments with multiple specialty practices across a wide geographic range throughout western Virginia.  Receives inbound calls and places outbound calls in a high call volume environment.  Critical thinking skills required. Excellent customer service is needed. Bilingual is a plus. 

 

Based in Roanoke, VA, we are an award-winning, community-based network of hospitals, primary and specialty physician practices, and affiliations with prestigious academic medical institutions. Explore how joining a regional leader can enhance your ability to learn, grow, and succeed.

Minimum Qualifications

Education:  High school diploma or equivalent required.  Associates Degree or continued administrative education preferred.

Experience:  Three years experience in a customer service or call center  position, preferably in a healthcare.

Other Minimum Qualifications:  Must be customer driven.  Minimum typing speed of 35 words per minute.  Ability to work with diverse groups under stressful conditions.  Ability to process a high volume of calls in information and technologically intensive environment. Effective multitasking is essential.  Knowledge of medical terminology and Microsoft software applications preferred.  Bilingual preferred.

Our Values

Below are our core values that we strive to embody and expect of all our team members:

Collaboration: Working together with purpose to achieve shared goals.

Commitment:  Unwavering in our quest for exceptional quality and service.

Compassion:  Putting heart into everything we do.

Courage:  Doing what’s right for our patients without question.

Curiosity:  Fostering creativity and innovation in our pursuit of excellence.

 


Requisition Number: 106637 
Employment Status: Full time 
Location: Park View 
Shift: Day/Evening 
Shift Details: Hours and Days will vary
Recruiter: JASON A BISHOP 
Recruiter Phone: 540-983-4039 
Recruiter Email: JABishop1@carilionclinic.org
For more information, contact the HR Service Center at 1-800-599-2537.

Equal Opportunity Employer

Minorities/Females/Protected Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity

Carilion Clinic is a drug-free workplace.

 

Carilion Total Rewards

What matters to you is important to us—like benefits, rewards, and resources to improve your life. Carilion understands the importance of prioritizing your well-being to help you develop and thrive. When you make your tomorrow with us, we’ll enhance your potential to realize the best in yourself. Below are benefits available to you when you join Carilion:

  • Employer Funded Pension Plan, vested after five years (Voluntary 403B)
  • Comprehensive Medical, Dental, & Vision Benefits
  • Flexible Work Arrangements/Schedules
  • Remote Work Options
  • Paid Time Off (accrued from day one)
  • Onsite fitness studios and discounts to our Carilion Wellness centers
  • Access to our health and wellness app, Virgin Pulse
  • Discounts on childcare
  • Continued education and training

Find more about Carilion Clinic’s benefits by vising our Total Rewards Page.


Equal Opportunity Employer
Minorities/Females/Protected Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity
Carilion Clinic is a drug-free workplace.


Nearest Major Market: Roanoke

Job Segment: Call Center, Clerical, Medical, Scheduler, Customer Service, Administrative, Healthcare