Performance Improvement Specialist - Trauma Services

Roanoke, VA, US, 24014

Job Summary


The Trauma Performance Improvement Coordinator (TPIC) works in collaboration with the Director of Trauma and Trauma Section Chief and is responsible for the coordination and facilitation of the Trauma Performance Improvement Program (TPIP). This encompasses all aspects of care provided by many disciplines to injured patients from the prehospital  area throughout the hospitalization to discharge and recovery.


 The Trauma PI Coordinator provides coordination and facilitation of performance improvement through data collection, analysis, trending and benchmarking of outcomes.  S/he provides leadership in the development and implementation of quality improvement and patient safety initiatives focused on injured patients across departmental areas and represents the Trauma Service during complex root cause analysis of adverse and sentinel events. The position requires facilitation of workgroup and team efforts associated with accreditation as a Level One Trauma Center and maintaining compliance with all requirements established by the Commonwealth of Virginia Department of Health and the American College of Surgeons Committee on Trauma. S/he participates in trauma registry data collection, creating and validating reports, the validity and accuracy of registry data and works closely with Carilion Clinic TSG and the designated vendor to maintain confidentiality and prevention of cyberspace piracy while troubleshooting any registry related problems. S/he is responsible for accurate and timely submission of registry data to the Virginia State Trauma Registry (VSTR) and the National Trauma Database/TQIP .  Collaborates closely with the Director of Trauma  and Trauma Section Chief to ensure confidentiality in physician peer review including follow up action plans and loop closure or event resolution. Is ultimately responsible for maintaining a process for safeguarding the meaningful data that is reported to the Hospital Joint Quality Committee and the Medical Staff Peer Review Oversight Committee.


Works with an ever increasing level of independence and exercises discretion in the performance of duties.  Frequent communication about complex and confidential issues with physicians, patients, staff, and other organizations to maintain the flow of information to coordinate patient and to resolve problems is required.  Issues may require communication with risk management, patient safety and the legal department staff and could have an impact on legal compliance, fiscal results and compliance with state and national requirements as a Level One Trauma Center.


Based in western Virginia, we inspire better health through compassionate care, medical education and research and neighborhood outreach. Note the worthy advantages of supportive leadership, state-of-the-art technological resources, inter-professional teams, innovative learning, and advancement potential.

Minimum Qualifications

Education: Graduation from an accredited School of Nursing required.  Bachelor’s degree in nursing or related field required.  Master’s degree in nursing or related field preferred. Preference will be given to Registered Nurses with diverse clinical experience or experience in Quality Management or Performance Improvement

Experience: 5 years clinical nurse experience required in trauma patient care.   Experience in project management related to quality initiatives or performance improvement required.  Knowledge of principles of hospital quality preferred

Licensure, certification, and/or registration: License as a Registered Nurse in the state of Virginia required.  Certification as a Professional in Healthcare Quality preferred. Certified Professional in Patient Safety (CPPS) preferred.

Other Minimum Qualifications: Satisfactory completion of orientation; positive interpersonal oral communication skills; self-directed and must excel in attention to detail; effective written communication skills; analytic business skills; integrity; innovation; team player; courteous; ability to resolve complaints/issues; customer-focused philosophy of service delivery; ability/ willingness to work as an integral member of a multi skilled team.



Our Values

Below are our core values that we strive to embody and expect of all our team members:

Collaboration: Working together with purpose to achieve shared goals.

Commitment:  Unwavering in our quest for exceptional quality and service.

Compassion:  Putting heart into everything we do.

Courage:  Doing what’s right for our patients without question.

Curiosity:  Fostering creativity and innovation in our pursuit of excellence.


Requisition Number: 106933 
Employment Status: Full time 
Location: CRMH - Carilion Roanoke Memorial Hospital 
Shift: Day 
Shift Details: Prim. Monday - Friday; Day shift
Recruiter: DANA E JOHNSON 
Recruiter Phone: 540-400-4631
Recruiter Email:
For more information, contact the HR Service Center at 1-800-599-2537.

This is Carilion Clinic ...

An organization where innovation happens, collaboration is expected and ideas are valued. A not-for-profit, mission-driven health system built on progress and partnerships. A courageous team that is always learning, never discouraged and forever curious.

Headquartered in Roanoke, Va., you will find a robust system of award winning
hospitals, Level 1 and 3 trauma centers, Level 3 NICU, Institute of Orthopedics and Neurosciences, multi-specialty physician practices, and The Virginia Tech Carilion School of Medicine and Research Institute.

Carilion is where you can make your own path, make new discoveries and, most importantly, make a difference. Here, in a place where the air is clean, people are kind and life is good. Make your tomorrow with us.

Equal Opportunity Employer

Minorities/Females/Protected Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity

Carilion Clinic is a drug-free workplace.


Nearest Major Market: Roanoke

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