Quality Improvement Facilitator - RN

Roanoke, VA, US, 24014

Job Summary

Be at your best with an organization that equips you to do so.  Whose people unite in making lives better. At Carilion Clinic, we help communities stay healthy and our region grow stronger through compassionate care, medical education and research, and neighborhood outreach. As part of our team you can expect professional stability, strong technological resources, and the advancement potential of a regional leader.


The Quality Improvement Facilitator is responsible for leading and facilitating significant organizational change initiatives intended to improve clinical quality, patient safety and/or patient experience in an efficient, effective and timely manner. The position provides leadership in the development and implementation of the organization’s quality improvement, patient safety and risk management priorities and goals. The facilitator serves as a resource for other clinical departments in quality improvement, patient safety, risk management and development and implementation of performance improvement plans. The Quality Improvement Facilitator will facilitate complex root cause analysis of adverse and sentinel events. The position also requires facilitation of teams or projects associated with accreditation, medical staff, licensure, regulations, clinical initiatives or patient safety strategies.


Communication often involves moderately complex problem solving on behalf of departments, and involves persons in similar or different disciplines. Errors may have a significant impact on safety, legal compliance, confidentiality, fiscal results and patient care. Reports to Senior Director of Quality & Patient Safety. Receives guidance and direction from Vice-President of Risk Management, Senior Vice-President of Quality Improvement & Integration and other senior leaders.


Based in Roanoke, VA, we are an award-winning, community-based network of hospitals, primary and specialty physician practices, and affiliations with prestigious academic medical institutions. Explore how joining a regional leader can enhance your ability to learn, grow, and succeed.

Minimum Qualifications

Education: Bachelor’s Degree in Nursing or related field required. Masters Degree Preferred/ Preference will be given to Registered Nurses with diverse clinical experience and/or experience in Quality Improvement, Patient Safety or Risk Management.


Experience: Five years experience in clinical setting or demonstrated skill leading quality and/or patient safety improvement projects in complex organizational environments preferred.


Licensure, certification, and/or registration: Certification required – defined by area: CPHQ (Certified Professional in Healthcare Quality) preferred; CPHRM (Certified Professional in Healthcare Risk Management) or CPPS (Certified Professional in Patient Safety) acceptable. Must have plan to obtain at least one of thesecertifications within 2 years of hire.


Other Minimum Qualifications: Excellent written and oral communication skills. Excellent interpersonal skills, organizational ability, and initiative. Proven ability to understand and apply analytical tools and make process improvement recommendations. Must be familiar with Microsoft Office software and able to learn other software as needed. Good project management and team dynamic skills in order to facilitate change and achievement of defined outcomes. Must be able to work with minimal amount of supervision

Our Values

Below are our core values that we strive to embody and expect of all our team members:

Collaboration: Working together with purpose to achieve shared goals.

Commitment:  Unwavering in our quest for exceptional quality and service.

Compassion:  Putting heart into everything we do.

Courage:  Doing what’s right for our patients without question.

Curiosity:  Fostering creativity and innovation in our pursuit of excellence.


Requisition Number: 75318 
Employment Status: Full time 
Location: CRMH - Carilion Roanoke Memorial Hospital 
Shift: Day 
Shift Details: Prim. 8am-5pm with early/late meetings as needed
Recruiter: DANA E JOHNSON 
Recruiter Phone:  
Recruiter Email: dejohnson@carilionclinic.org
For more information, contact the HR Service Center at 1-800-599-2537.

This is Carilion Clinic ...

An organization where innovation happens, collaboration is expected and ideas are valued. A not-for-profit, mission-driven health system built on progress and partnerships. A courageous team that is always learning, never discouraged and forever curious.

Headquartered in Roanoke, Va., you will find a robust system of award winning
hospitals, Level 1 and 3 trauma centers, Level 3 NICU, Institute of Orthopedics and Neurosciences, multi-specialty physician practices, and The Virginia Tech Carilion School of Medicine and Research Institute.

Carilion is where you can make your own path, make new discoveries and, most importantly, make a difference. Here, in a place where the air is clean, people are kind and life is good. Make your tomorrow with us.

Equal Opportunity Employer

Minorities/Females/Protected Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity

Carilion Clinic is a drug-free workplace.


Nearest Major Market: Roanoke

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