RN Navigator - Colorectal Surgery

How You’ll Help Transform Healthcare:

Performs daily review of outstanding labs and radiology reports, and reports discrepancies to the Medical Director for follow up. Performs telephone contact with patients to instruct on appropriate follow up. Attempts daily contact with patients as outlined in the Nurse Navigator Follow Up Contact policy, and provide service recovery by assisting with arranging appropriate follow up care and complaint resolution. 

• Organizes, formulates and coordinates a multi-disciplinary approach to the patient population for achievement of optimum outcomes.
• Ability to clinically triage new patient referrals efficiently to ensure timely access to care.
• Assesses, implements, and coordinates patient care plans including, but not limited to: assess referrals to ensure appropriateness of  admission/appointment and criteria is met; screening of referrals to ensure appropriate patient placement in programs; ensuring patients and/or family members understand the plan of care; preparing the patient and family for ongoing  care; and responding to patients’ needs and concerns.
• Collaborate with multidisciplinary care team and expedite sequence of patient’s workup, active treatment, survivorship, and end of life care.
• Targeted symptom assessment and management for identified patient population
• Provides communication, advocacy, and education in a culturally competent manner.
• Assess and document patient’s needs, goals, and preferences and work to ensure such are integrated into treatment and care delivery.
• Enhance access to therapeutic clinical trials and optimize communication with patients, families and investigators regarding therapeutic clinical trials, including patient-specific education about clinical trials.
• Plans, implements and coordinates strategies through evidence-based practices to support quality patient care; and improve outcomes.
• Serves as a liaison between department staff, patients and families,  physicians, external vendors/partners to ensure a collaborative approach to care for patients and families.
• Possess leadership skills including staff education, preceptorship, patient education, and participate in process improvement initiatives.
• Encourage and empower patients to actively participate in decision-making about their treatment and care.
• Serves as advocate for patient, protector of patient’s rights, and provider of psychological/social/cultural support

What We Require:

Education: Graduate of accredited school  of nursing required.

Experience: Minimum of 3-5 years experience in Nursing required; 5 years experience preferred. 

Licensure/Certifications/Registration: Current licensure as a Registered Nurse in the State of Virginia required.  AHA BLS-HCP required. 

Other Minimum Qualifications: Proven ability to understand medical terminology, problem solving and handle stressful situation with a professional manner. Good team dynamic skills in order to facilitate change and achievement of defined outcomes. Must be able to work with minimal amount of supervision. Demonstrates a positive demeanor, excellent written and oral communication skills, and a professional appearance and approach. Excellent organizational ability, and initiative. Must have the ability to problem-solve and communicate with a wide variety of people in an effective manner. Able to work independently with minimal direction, prioritize and meet timelines. Must exhibit skills to utilize automated computer systems, including electronic medical records. Keyboarding skills required for automated computer systems, including electronic medical records

About Carilion

This is Carilion Clinic ...

An organization where innovation happens, collaboration is expected and ideas are valued. A not-for-profit, mission-driven health system built on progress and partnerships. A courageous team that is always learning, never discouraged and forever curious.

Headquartered in Roanoke, Va., you will find a robust system of award winning hospitals, Level 1 and 3 trauma centers, Level 3 NICU, Institute of Orthopedics and Neurosciences, multi-specialty physician practices, and The Virginia Tech Carilion School of Medicine and Research Institute.

Carilion is where you can make your own path, make new discoveries and, most importantly, make a difference. Here, in a place where the air is clean, people are kind and life is good. Make your tomorrow with us.