Salesforce CRM Developer

Roanoke, VA, US, 24016

Job Summary

Be at your best with an organization that equips you to do so.  Whose people unite in making lives better. At Carilion Clinic, we help communities stay healthy and our region grow stronger through compassionate care, medical education and research, and neighborhood outreach. As part of our team you can expect professional stability, strong technological resources, and the advancement potential of a regional leader.


The Salesforce CRM Developer support Carilion's hallmarks of service excellence and quality for all job responsibilities.  

  • Provides maintenance and support of existing solutions and is responsible for the design of new solutions based on business requirements.  
  • Provides maintenance on software currently in a production environment and regularly updates documentation of all application changes made to that software.
  • Confidently analyzes, implements, and tests software components and reports requiring complex business and data rules, in cooperation with customers, other developers, and system administrators.
  • Work alongside team members, service line leaders and business resources, call center resources, and other teams to define and optimize processes; make recommendations for process improvements.
  • Independently conducts analysis of application design including but not limited to planning implementations and maximizing application benefits.
  • Collects service line business requirements.  Creates technical specifications that align with business requirements.  Creates and maintains high quality design documentation.
  • Executes plans to design and build solutions using standard configuration and establish configuration best practices.  Performs system integrated testing and coordinates user acceptance testing.
  • Creates and manages complex workflow rules, data validation, and triggers.
  • Manages integration initiatives and implementation of third party plug-ins.
  • Serves as both a professional and technical mentor to other team resources.  Conducts training for new and existing users on how to use effectively.
  • Participates in on-call rotations for assigned applications.  Assist others with resolution of complex issues.
  • Collaborates with technology and peer teams to ensure effective data flow between and integrated systems.
  • Manage user accounts and permissions.  Log, track and resolve identified system problems.

Based in Roanoke, VA, we are an award-winning, community-based network of hospitals, primary and specialty physician practices, and affiliations with prestigious academic medical institutions. Explore how joining a regional leader can enhance your ability to learn, grow, and succeed.

Minimum Qualifications

Education:  Associates Degree required.  BA/BS preferred.  Master's degree desired.


Experience:  5+ year(s) of experience as a Developer preferably across sales, marketing and HRIS/ERP clouds (particularly in building custom objects, page layouts, formula fields, workflow rules, sharing rules, validation rules, process builder, visual workflow, and Data Loader). Advanced Developer Certifications preferred.

Strong experience with designing and managing processes and projects.

3-5 years working in a related IT field supporting integrated systems.  Experience with developer toolkit including Apex Classes, Controllers, and Triggers, Visualforce, IDE, Migration Tool, schedule jobs, batch jobs, and email services.  Experience with Web Services is also a plus.  Experience working with technical infrastructure components, providing technical support of integrated business operational workflows, and analyzing opportunities for process improvements, and supporting agile development projects as assigned.


Other Minimum Qualifications:  Working knowledge of software development life cycle, change management best practices, agile development methodologies, ITIL.  Proficiency with MS Office application suite, MS Project, MS Visio, and MS Sharepoint.

Excellent analytical and problem-solving skills and attention to detail.  Ability to turn analytic insights into executable actions.  Ability to work in cross-functional teams.  Excellent written and verbal communication skills.

Our Values

Below are our core values that we strive to embody and expect of all our team members:

CommUNITY:  Working in unison to serve our community, our Carilion family and our loved ones.

Courage:  Doing what’s right for our patients without question.

Commitment:  Unwavering in our quest for exceptional quality and service.

Compassion:  Putting heart into everything we do.

Curiosity:  Fostering creativity and innovation in our pursuit of excellence.



Requisition Number: 23151 
Employment Status: Full time 
Location: Technology Services Group 
Shift: Day 
Shift Details: Monday-Friday 8:00 - 5:00 Nights and Weekends as needed
Recruiter: ROBERT J WAY 
Recruiter Phone: 540-983-4070 
Recruiter Email: 


As a not-for-profit organization, we pride ourselves on investing in our employees and the communities we serve. 

Our employees strive to provide quality care in serving over 1 million residents in Virginia while living and growing their careers in the country's most livable cities and towns. 

Headquartered in Roanoke, Va., Carilion Clinic is a robust system of small and large award-winning hospitals, Level 1 and 3 trauma centers, Level 3 NICU, Institute of Orthopedics and Neurosciences, multi-specialty physician practices, and The Virginia Tech Carilion School of Medicine and Research Institute.

Equal Opportunity Employer
Minorities/Females/Protected Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity

Carilion Clinic is a drug-free workplace.


Posting Notes:

Nearest Major Market: Roanoke

Job Segment: Neurology, Orthopedic, Medical, Developer, Information Systems, Healthcare, Technology