Senior Director of Clinical Advancement and Patient Safety - Quality

Roanoke, VA, US, 24014

Job Summary

The Senior Director of Clinical Advancement and patient safety assures that the Quality and Patient Safety corporate functions are carried out on a local level in such a manner as to appropriately support Community Hospitals and system standardization. Serves as a member of the hospital’s leadership team, participating in the establishment of hospital- and organization-wide goals and objectives, collaborates with CQO and VP of CAPS regarding strategic and quality plans for achieving those goals and objectives.  Leads &/or participates on organization-wide interdisciplinary teams and committees.  .  Mentors and coaches Leaders to ensure a just and servant culture.  Embraces change and influences positive change/process improvements.


  • Responsible for conducting recruitment, hiring, orientation, coaching and disciplinary action in accordance with Carilion Clinic policies. 
  • Is a good steward of fiscal plan.  Participates in , fiscal planning, monitoring, and implementation of cost-containment measures as indicated and appropriate.

  • Collaborates with Carilion Clinic services (home health, private duty and hospice) in planning for and providing those services as they relate to hospital and the service area.  Assures good communication and coordination of those services with other services in the hospital service area.

  • Champions and leads hospital-based Performance Improvement, Quality and Safety initiatives. employ with , board members, administrators, employees and medical staff members.  Ensures that data collection and reporting supports hospital and organization-wide quality monitoring efforts.  Supports evidence base practice, Magnet and NDNQI processes.

  • Works collaboratively with organization-wide and hospital services to ensure hospital’s continuous compliance with all applicable federal, state and local regulations and that hospital achieves and maintains accreditation/certification under TJC, CARF, ASCP and other applicable accrediting agency standards.

  • Serves as a member of the hospital’s leadership team, attending board meetings and/or medical staff meetings, and serving as a role model for demonstration of Carilion’s values and behaviors.


Twenty-four hour accountability for human resources management, operational management, patient care management and financial management.  Communicates regularly with management and administrative personnel within Carilion organization and with physicians.  Planning and execution is driven by Carilion Clinic Quality and Patient Safety strategic plan and tactics, with accountability for achievement of facility goals & objectives.  Performs work duties primarily in a normal office environment, however is visible to leaders and frontline employees. 


Minimum Qualifications

Education: Requires Master’s degree.  Certification in Quality/Safety strongly recommended.


Experience: Minimum 7 years management/leadership experience in hospital, operational or other health services setting, demonstrating increased and/or diversified responsibility for related services.


Licensure/ Certification: None required.  Clinical experience a plus.


Other Minimum Qualifications: Must satisfactorily complete orientation processes for Carilion Clinic and for Director, Quality and Patient Safety position.  Must display positive leadership skills, interpersonal & oral communication skills, and written communication skills.  Must work well with all members of the Community hospital teams, including employees, managers, administrators and physicians.  Must understand dynamics of, and be able to work effectively within a “matrix” management environment.  Must possess analytic business skills, integrity as a team player; be courteous; have ability to resolve complaints/problems; and display a customer-focused philosophy of service.  Must demonstrate skills in operational and human resources management.

Our Values

Below are our core values that we strive to embody and expect of all our team members:

Collaboration: Working together with purpose to achieve shared goals.

Commitment:  Unwavering in our quest for exceptional quality and service.

Compassion:  Putting heart into everything we do.

Courage:  Doing what’s right for our patients without question.

Curiosity:  Fostering creativity and innovation in our pursuit of excellence.


Requisition Number: 88433 
Employment Status: Full time 
Location: CRMH - Carilion Roanoke Memorial Hospital 
Shift: Day 
Shift Details: Prim. Monday - Friday with 24 hour accountability
Recruiter: DANA E JOHNSON 
Recruiter Phone:  
Recruiter Email: dejohnson@carilionclinic.org

This is Carilion Clinic ...

An organization where innovation happens, collaboration is expected and ideas are valued. A not-for-profit, mission-driven health system built on progress and partnerships. A courageous team that is always learning, never discouraged and forever curious.

Headquartered in Roanoke, Va., you will find a robust system of award winning
hospitals, Level 1 and 3 trauma centers, Level 3 NICU, Institute of Orthopedics and Neurosciences, multi-specialty physician practices, and The Virginia Tech Carilion School of Medicine and Research Institute.

Carilion is where you can make your own path, make new discoveries and, most importantly, make a difference. Here, in a place where the air is clean, people are kind and life is good. Make your tomorrow with us.

Equal Opportunity Employer

Minorities/Females/Protected Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity

Carilion Clinic is a drug-free workplace.

Nearest Major Market: Roanoke

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