Sleep Services Manager

Roanoke, VA, US, 24016

Job Summary

Manages the Carilion Sleep Center, Roanoke with associated office practice, as well as our satellite – Carilion Sleep Center, Westlake.  Provides leadership, direction, and coordination for the provision of quality, cost effective sleep evaluation, diagnostic, and treatment.  Fosters team-oriented environment with emphasis on customer focused service standards.  Identifies departmental needs, complies with guidelines, regulatory standards and policies, and establishes a high level of customer satisfaction.

  • Applies key financial concepts and analysis to decision making.  Develops and implements actionable work plans with measurable outcomes.  Continually assesses and reallocates resources to meet demands.
  • Holds self and team accountable for maintaining the highest possible performance standards.  Serves a diverse group of customers (applicants, employees, physicians, colleagues).  Liaison with Physicians and Office Practices, including coordination of monthly sleep conferences.
  • Delivers efficient, consistent and timely services.  Recognizes and acts on opportunities for growth and improvement to advance Carilion’s goals.  Uses project management principles to accomplish goals, seeks out appropriate resources and proactively anticipates change within the market, industry and organization.  Aligns services with the mission and vision of Carilion.  Translates Carilion goals into department specific objectives and priorities.  Maintains American Academy of Sleep Medicine Accreditation standards. 
  • Inspires enthusiasm and builds support for projects.  Attracts, selects, develops and retains qualified employees and is effective in using developmental planning to expand employee skills and abilities.
  • Provides community education, outreaches and talks on sleep.  Provides support group to sleep apnea patients (A.W.A.K.E./ Roanoke Valley).
  • Marketing and continuing development for Carilion Sleep Center in Roanoke.  Serve as liaison to physicians and office practices in Carilion Clinic for our services.  Makes new Clinic physicians aware of our services.
  • Management, marketing, and development and growth of satellite sleep center – Carilion Sleep Center, Westlake. 
  • Provides oversight of Sleep Physician Office Practice in Roanoke and for satellite clinic. 
  • Maintains annual competency to be able to perform clinical sleep technician duties as needed. 

Make the most of your clinical skills at an organization that has earned numerous awards for clinical excellence. Based in Roanoke, VA, our community-based health care organization encompasses a comprehensive network of hospitals, primary and specialty physician practices, and other complementary services.

Play an important role with a regional leader that inspires better health through compassionate care, medical education and research, and neighborhood outreach. Realize the advantages of advancing your career with an organization where you can expect supportive leadership, state-of-the-art technological resources, inter-professional teamwork, and innovative learning.

Minimum Qualifications

Education: Bachelor's degree or 8 years of equivalent experience.

Experience: 5 years with progressively increasing leadership in a sleep center.


RPSGT/Sleep Registry by BRPT with Virginia State License for Polysomnographic Technologist necessary

RRT with Virginia State License for Respiratory Therapist desirable

Other Minimum Qualifications: Demonstrates excellent problem solving, interpersonal, communication, team leadership, priority setting and work competency skills at current level of practice.  Computer skills essential.  Ability to manage departmental budget(s).

Our Values

Below are our core values that we strive to embody and expect of all our team members:

CommUNITY:  Working in unison to serve our community, our Carilion family and our loved ones.

Courage:  Doing what’s right for our patients without question.

Commitment:  Unwavering in our quest for exceptional quality and service.

Compassion:  Putting heart into everything we do.

Curiosity:  Fostering creativity and innovation in our pursuit of excellence.



Requisition Number: 44482 
Employment Status: Full time 
Location: Carilion Clinic Sleep Center 
Shift: Any Day, Any Shift 
Shift Details: Primarily Monday thru Friday, weekend and nights may be required as needed.
Recruiter: DAVID L NIVEN 
Recruiter Phone: 540-983-4057 
Recruiter Email: dlniven@carilionclinic.org

This is Carilion Clinic ...

An organization where innovation happens, collaboration is expected and ideas are valued. A not-for-profit, mission-driven health system built on progress and partnerships. A courageous team that is always learning, never discouraged and forever curious.

Headquartered in Roanoke, Va., you will find a robust system of award winning
hospitals, Level 1 and 3 trauma centers, Level 3 NICU, Institute of Orthopedics and Neurosciences, multi-specialty physician practices, and The Virginia Tech Carilion School of Medicine and Research Institute.

Carilion is where you can make your own path, make new discoveries and, most importantly, make a difference. Here, in a place where the air is clean, people are kind and life is good. Make your tomorrow with us.

Equal Opportunity Employer

Minorities/Females/Protected Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity

Carilion Clinic is a drug-free workplace.