Supervisor - Technology Services Group

Roanoke, VA, US, 24016

Job Summary

Supervisor - Technology Services Group

 

CSI TSG Acute Applications

 

 

Supervises, coordinates, monitors and assists with daily activities of staff.  Responsible for defining, reviewing, and implementing processes to improve services provided by staff.  Responsible for coaching staff, resolving issues and serving as a link between subordinates and upper management.  Serves as a subject matter expert.  Interfaces directly with customers and resolves customer concerns within a team to meet or exceed customer service requirements.  Promotes team building and programs for attaining quality service, satisfaction and service goals.

Be at your best with an organization that equips you to do so.  Whose people unite in making lives better. At Carilion Clinic, we help communities stay healthy and our region grow stronger through compassionate care, medical education and research, and neighborhood outreach. As part of our team you can expect professional stability, strong technological resources, and the advancement potential of a regional leader.

 

Based in Roanoke, VA, we are an award-winning, community-based network of hospitals, primary and specialty physician practices, and affiliations with prestigious academic medical institutions. Explore how joining a regional leader can enhance your ability to learn, grow, and succeed.

Minimum Qualifications

Education: Bachelor’s Degree in Computer Science, Information Technology, Healthcare Business or equivalent work experience required.

 

Experience:  Minimum of 5 years IT experience required. Minimum of 2 years directly supervising staff level resources preferred.

 

Licensure, certification, and/or registration: 

Valid Virginia drivers' license and dependable transportation.

 ITIL Foundation Certification

 

Other Minimum Qualifications:  Must be analytical, dependable, and detail oriented.  Must possess strong interpersonal skills and have a command of the English language (both written and oral).  Must demonstrate solid leadership and presentation skills. Must be self-initiated, have excellent problem-solving skills, and be customer service oriented.

Our Values

Below are our core values that we strive to embody and expect of all our team members:
 

CommUNITY:  Working in unison to serve our community, our Carilion family and our loved ones.
 

Courage:  Doing what’s right for our patients without question.
 

Commitment:  Unwavering in our quest for exceptional quality and service.
 

Compassion:  Putting heart into everything we do.
 

Curiosity:  Fostering creativity and innovation in our pursuit of excellence.

 

 


Requisition Number: 27287 
Employment Status: Full time 
Location: Technology Services Group 
Shift: Day 
Shift Details: M-F, 8-5, Nights and weekends as needed
Recruiter: ROBERT J WAY 
Recruiter Phone: 540-983-4070 
Recruiter Email: rjway@carilionclinic.org


This is Carilion Clinic ...

An organization where innovation happens, collaboration is expected and ideas are valued. A not-for-profit, mission-driven health system built on progress and partnerships. A courageous team that is always learning, never discouraged and forever curious.

Headquartered in Roanoke, Va., you will find a robust system of award winning
hospitals, Level 1 and 3 trauma centers, Level 3 NICU, Institute of Orthopedics and Neurosciences, multi-specialty physician practices, and The Virginia Tech Carilion School of Medicine and Research Institute.

Carilion is where you can make your own path, make new discoveries and, most importantly, make a difference. Here, in a place where the air is clean, people are kind and life is good. Make your tomorrow with us.

Equal Opportunity Employer

Minorities/Females/Protected Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity

Carilion Clinic is a drug-free workplace.


Nearest Major Market: Roanoke

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