Support Supervisor - Cardiology Clinic (FT)

Roanoke, VA, US, 24014

Job Summary

This position is full time, working Monday-Friday 8a-5p

Supervise, coordinate and maintain effective and efficient daily operations of a multi physician central support group for Performance and Quality Improvement, Accountable Care Strategies. Ensure the P4P staff provide exceptional customer service to patients, customers and all practice staff while meeting departmental goals and standards set forth.


Selects, trains, schedules, motivates, supervises, evaluates and makes recommendations for disciplinary actions up to and including separation, to ensure maximum utilization of individual and group capabilities.  Ensures that assigned employees receive opportunities to further their knowledge.  Schedules and assigns work to ensure the effective and efficient operation of the department.  Monitors productivity of the staff to ensure goals are met.

Be at your best with an organization that equips you to do so.  Whose people unite in making lives better. At Carilion Clinic, we help communities stay healthy and our region grow stronger through compassionate care, medical education and research, and neighborhood outreach. As part of our team you can expect professional stability, strong technological resources, and the advancement potential of a regional leader.


Based in Roanoke, VA, we are an award-winning, community-based network of hospitals, primary and specialty physician practices, and affiliations with prestigious academic medical institutions. Explore how joining a regional leader can enhance your ability to learn, grow, and succeed.


Minimum Qualifications

Education: Bachelor's degree preferred.

Experience: Five years of medical office or business office experience in a physician practice to include one year of supervisory experience.

Licensure/Certification: Medical terminology.

Other: Must demonstrate effective leadership and supervisory skills. Must be able to communicate effectively with all clinic personnel, patients and visitors. Must be detail oriented and have sharp analytical skills to address and resolve complex issues as needed. Must be able to solve problems within the guidelines of established policies and procedures. Must demonstrate a positive demeanor, good verbal and written communication skills and a professional appearance and approach. Proficient in Microsoft Office.

Our Values

Below are our core values that we strive to embody and expect of all our team members:

Collaboration: Working together with purpose to achieve shared goals.

Commitment:  Unwavering in our quest for exceptional quality and service.

Compassion:  Putting heart into everything we do.

Courage:  Doing what’s right for our patients without question.

Curiosity:  Fostering creativity and innovation in our pursuit of excellence.


Requisition Number: 92201 
Employment Status: Full time 
Location: Carilion Clinic Cardiology 
Shift: Day 
Shift Details: 8am - 5pm
Recruiter Email: srboswell@carilionclinic.org
For more information, contact the HR Service Center at 1-800-599-2537.

This is Carilion Clinic ...

An organization where innovation happens, collaboration is expected and ideas are valued. A not-for-profit, mission-driven health system built on progress and partnerships. A courageous team that is always learning, never discouraged and forever curious.

Headquartered in Roanoke, Va., you will find a robust system of award winning
hospitals, Level 1 and 3 trauma centers, Level 3 NICU, Institute of Orthopedics and Neurosciences, multi-specialty physician practices, and The Virginia Tech Carilion School of Medicine and Research Institute.

Carilion is where you can make your own path, make new discoveries and, most importantly, make a difference. Here, in a place where the air is clean, people are kind and life is good. Make your tomorrow with us.

Equal Opportunity Employer

Minorities/Females/Protected Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity

Carilion Clinic is a drug-free workplace.


Nearest Major Market: Roanoke

Job Segment: Cardiac, Clinic, Neurology, Manager, Orthopedic, Healthcare, Management