Technology Services Group Director

Roanoke, VA, US, 24016

Job Summary
The Director provides the leadership for application planning, acquisition, design, programming, implementation and ongoing support for the Carilion enterprise, as well as:
  • Supporting and leading system planning activities, overall acquisition and design activities.
  • Directing programming, integration, customer service, security including direct day to day operations with an emphasis on client service.
  • Leading successful implementation and re-engineering efforts.
  • Resolving priority, resources and vendor conflicts
  • Maintaining and managing excellent client and TSG departmental relationships.
  • Developing leaders and staff within the unit.
  • Meeting annual goals as described in the business plan.
  • Continued leadership in the optimization or acquisition of clinical/financial practice knowledge and sharing of information science knowledge and trends.
  • Manages both planned and unplanned downtime events working in conjunction with the current change control process established in TSG.
  • Has direct budget development, planning and monitoring responsibilities.
  • Participates in management on call rotation and escalation of client calls as directed by policy.
  • Maintains Carilion Culture of Excellence relating to Service Standards.
Step up and lead with a regional leader. Advance your career with an award-winning organization that excels in helping our communities stay healthy and our region grow stronger. Make the most of your management talents at Carilion Clinic, an award-winning healthcare network that includes seven hospitals, multi-specialty physician practices, and affiliations with prestigious academic medical institutions.
Based in Roanoke Virginia, we offer compassionate care, medical education and research, and neighborhood outreach programs. Join and guide a team of caring individuals who embrace and reflect our values‐commUNITY, courage, commitment, compassion, and curiosity‐in all that we do. And realize the advantages of professional stability, strong technological resources, and true advancement potential.
Minimum Qualifications

Education: B/S required, Masters preferred or equivalent clinical/financial experience

Experience: Minimum of 10 to 15 years in a combination of clinical/financial leadership, consulting or clinical/financial vendor systems experiences.  Highly skilled in the use of personal computers.

Licensure, certification, and/orregistration: N/A

Other Minimum 
Qualifications: Excellent oral and written communication skills, knowledge of business practices, positive attitude, self-motivated, ability to work with minimal direction, confident, ability to lead and adapt to change.

Our Values

Below are our core values that we strive to embody and expect of all our team members:

CommUNITY:  Working in unison to serve our community, our Carilion family and our loved ones.

Courage:  Doing what’s right for our patients without question.

Commitment:  Unwavering in our quest for exceptional quality and service.

Compassion:  Putting heart into everything we do.

Curiosity:  Fostering creativity and innovation in our pursuit of excellence.



Requisition Number: 30459 
Employment Status: Full time 
Location: Technology Services Group 
Shift: Day 
Shift Details: M-F, 8-5, available after hours and weekends as needed
Recruiter Email:

This is Carilion Clinic ...

An organization where innovation happens, collaboration is expected and ideas are valued. A not-for-profit, mission-driven health system built on progress and partnerships. A courageous team that is always learning, never discouraged and forever curious.

Headquartered in Roanoke, Va., you will find a robust system of award winning
hospitals, Level 1 and 3 trauma centers, Level 3 NICU, Institute of Orthopedics and Neurosciences, multi-specialty physician practices, and The Virginia Tech Carilion School of Medicine and Research Institute.

Carilion is where you can make your own path, make new discoveries and, most importantly, make a difference. Here, in a place where the air is clean, people are kind and life is good. Make your tomorrow with us.

Equal Opportunity Employer

Minorities/Females/Protected Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity

Carilion Clinic is a drug-free workplace.


Nearest Major Market: Roanoke

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