Technology Solutions Spec I

Roanoke, VA, US, 24016

Job Summary

Carilion Clinic - Technology Services Group (TSG) is seeking a Technology Solutions Specialist I in Roanoke, VA. You will research document, and implement new technologies within the organization.  Additionaly you will be responsible for installing both voice and data peripheral technologies, including but not limited to PCs, laptops, printers, mobile phones, tablets including other wireless handheld devices and telephones.  As apart of the Solutions Specialist team you will manage and coordinate vendors and other technology teams on small to medium scale technology projects and aid with onsite and remote observation of technology issues to provide client issue resolution.   

Duties and responsibilities:

  • Interfaces with clients, vendors, and multiple teams on small to medium scale projects involving PCs, Laptops, Thin Computing Devices, Phones, Mobile Phones, Tablets/Handheld Wireless Devices and Printers.
  • Performs installation and configuration of desktop hardware and peripherals in the enterprise.  These include, but are not limited to:  PCs, Laptops, Thin Computing Devices, Phones, Mobile Phones, Tablets/Handheld Wireless Devices and Printers.
  • Performs installation/deinstallation of ports for both data and telephony needs.

Be at your best with an organization that equips you to do so.  Whose people unite in making lives better. At Carilion Clinic, we help communities stay healthy and our region grow stronger through compassionate care, medical education and research, and neighborhood outreach. As part of our team you can expect professional stability, strong technological resources, and the advancement potential of a regional leader.

Minimum Qualifications

Education: Associates Degree in a related field or equivalent work experience.

Experience: Minimum three years experience in computer electronics serving as a technology consultant on small to medium scale projects.


Experience in microcomputers and supporting desktop hardware/software required.

Licensure, certification, and/or registration: Valid Virginia drivers' license and dependable transportation.


CompTIA A+



Additionally, the following are preferred, but not required:


Avaya ACA / Avaya ACIS

CompTIA Network+

CompTIA Project +


Microsoft MCP

Microsoft Specialist Windows 7, Windows 10

Microsoft MCSA Windows 7, MCSA Windows 8

HP Sales Certified – Imaging and Printing Fundamentals along with certifications for individual current Enterprise Models on the Carilion Printer Fleet

Other Minimum Qualifications: Good organizational skills, analytical, dependable, detail oriented, interpersonal skills, and understanding of the English language (both written and oral).  Must have excellent problem solving skills, and be customer service oriented.

Our Values

Below are our core values that we strive to embody and expect of all our team members:

CommUNITY:  Working in unison to serve our community, our Carilion family and our loved ones.

Courage:  Doing what’s right for our patients without question.

Commitment:  Unwavering in our quest for exceptional quality and service.

Compassion:  Putting heart into everything we do.

Curiosity:  Fostering creativity and innovation in our pursuit of excellence.



Requisition Number: 36376 
Employment Status: Full time 
Location: Technology Services Group 
Shift: Day/Evening 
Shift Details: Primary Mon-Fri 8-5PM w/ Potential Oncall rotation during Night/Weekends
Recruiter Phone:  
Recruiter Email: mamiskovic@carilionclinic.org

This is Carilion Clinic ...

An organization where innovation happens, collaboration is expected and ideas are valued. A not-for-profit, mission-driven health system built on progress and partnerships. A courageous team that is always learning, never discouraged and forever curious.

Headquartered in Roanoke, Va., you will find a robust system of award winning
hospitals, Level 1 and 3 trauma centers, Level 3 NICU, Institute of Orthopedics and Neurosciences, multi-specialty physician practices, and The Virginia Tech Carilion School of Medicine and Research Institute.

Carilion is where you can make your own path, make new discoveries and, most importantly, make a difference. Here, in a place where the air is clean, people are kind and life is good. Make your tomorrow with us.

Equal Opportunity Employer

Minorities/Females/Protected Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity

Carilion Clinic is a drug-free workplace.

Nearest Major Market: Roanoke

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