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Technology Svcs Group Manager-ERP/Revenue Cycle Applications Operations

Roanoke, VA, US, 24016

Job Summary

Carilion Clinic - Technology Services Group (TSG) is seeking a ERP/Revenue Cycle Applications Operations in Roanoke, VA. You will oversee a team responsible for providing day-to-day operations support for ERP/Revenue Cycle Applications. You will have direct responsibility for managing and directing staff who will be dedicated to supporting TSG's agreed upon goals as well as adhere to the Carilion Clinic Corporate Goals.

Additionally, you will ensure proper information system operations and plans necessary upgrades for Community Connect. You will directly be responsible for the creation and delivery of development plans for staff to ensure the needs of the organization are met.  Work Environment includes hospital areas, TSG computer room and office settings.

 

Duties and Responsibilities may include but not limited to:

  • Prepares written reports on a routine basis including project and cost analysis, progress notes, status meetings, metrics and project recaps.  
  • Maintains staff by recruiting, selecting, orienting, and training employees; develops personal growth opportunities and development plans for continued employee growth.
  • Maintains TSG’s effectiveness and efficiency by defining, delivering, and supporting strategic plans for implementing information technologies.
  • Recommends information technology strategies, policies, and procedures by evaluating organizational outcomes; identifying problems; evaluating trends; anticipating requirements.
  • Accomplishes financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective action.
  • Maintains quality service by establishing and enforcing organizational standards.
    Proactively identifies areas of improvement (process or technical) and develops plans for associated changes required.
  • Develop and recommend strategic plans in conjunction with IT Director.  

Based in Roanoke Virginia, we offer compassionate care, medical education and research, and neighborhood outreach programs. Join and guide a team of caring individuals who embrace and reflect our values‐commUNITY, courage, commitment, compassion, and curiosity‐in all that we do. And realize the advantages of professional stability, strong technological resources, and true advancement potential.
Minimum Qualifications

Education: Bachelor’s Degree in Computer Science, Information Technology, Healthcare Business or equivalent work experience required.
 

Experience: Minimum of 8 years of IT experience and a minimum of 2 years of management experience including direct supervision of staff level resources.
 

Licensure,certification, and/or registration:

Valid Virginia drivers' license and dependable transportation.

 ITIL Foundation Certification

 

Other: Must be analytical, dependable, and detail oriented.  Must possess strong interpersonal skills and have a command of the English language (both written and oral).  Must demonstrate solid leadership and presentation skills. Must be self-initiated, have excellent problem-solving skills, and be customer service oriented.

Our Values

Below are our core values that we strive to embody and expect of all our team members:
 

CommUNITY:  Working in unison to serve our community, our Carilion family and our loved ones.
 

Courage:  Doing what’s right for our patients without question.
 

Commitment:  Unwavering in our quest for exceptional quality and service.
 

Compassion:  Putting heart into everything we do.
 

Curiosity:  Fostering creativity and innovation in our pursuit of excellence.

 

 


Requisition Number: 34303 
Employment Status: Full time 
Location: Technology Services Group 
Shift: Day 
Shift Details: Monday-Friday Day Shift; Rotating On Call
Recruiter: MARK A MISKOVIC 
Recruiter Email: mamiskovic@carilionclinic.org


This is Carilion Clinic ...

An organization where innovation happens, collaboration is expected and ideas are valued. A not-for-profit, mission-driven health system built on progress and partnerships. A courageous team that is always learning, never discouraged and forever curious.

Headquartered in Roanoke, Va., you will find a robust system of award winning
hospitals, Level 1 and 3 trauma centers, Level 3 NICU, Institute of Orthopedics and Neurosciences, multi-specialty physician practices, and The Virginia Tech Carilion School of Medicine and Research Institute.

Carilion is where you can make your own path, make new discoveries and, most importantly, make a difference. Here, in a place where the air is clean, people are kind and life is good. Make your tomorrow with us.

Equal Opportunity Employer

Minorities/Females/Protected Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity

Carilion Clinic is a drug-free workplace.

 


Nearest Major Market: Roanoke

Job Segment: Neurology, Information Technology, IT Manager, Operations Manager, Medical, Healthcare, Technology, Operations