Vice President and System Chief Nursing Officer

Roanoke, VA, US, 24014

Employment Status:  Full time
Shift:  Day
Facility:  CRMH - Carilion Roanoke Memorial Hospital
Requisition Number:  137926

Job Summary

The Chief Nursing Officer leads operations for multiple functions and/or facilities, including oversight of effective nursing and clinical services delivery, strategic vision, planning and execution, and resource management. Participates as an active member of the clinic executive team; collaborates with peers to ensure optimal service delivery across the organization. 

Performs specific job responsibilities:

  • Demonstrates effective leadership and high-quality outcomes using a vision and goals that support the mission, values and goals of Carilion Clinic. 
  • Maintains a comprehensive understanding of organization goals, priorities and needs and clearly articulates a vision and objectives that support broader priorities and scorecard goals. 
  • Ensures continued development of subordinate leaders through performance management, employee engagement and a culture of respect and teamwork. 
  • Ensures ongoing development of subordinate leaders, staff and self through education related to quality patient care, service and goals/objectives. 
  • Focuses on research and evidence-based practice when designing organizational development plans and department processes; sets expectations for leaders to use benchmarks when making decisions, as well as increasing clinical competency and research knowledge. 
  • Supports organization and department research initiatives. 
  • Drives the standard of service excellence throughout areas of responsibility; develops and achieves strategies that provide optimal performance in both patient and non-patient areas. 
  • Acts as role model for change management, providing positive and constructive feedback and conducting business with high standards in ethics, integrity and appropriate confidentiality. 
  • Monitors, understands and evaluates available data in order to make informed decisions and continuously look for process improvements. 
  • Builds/maintains an effective fiscal management structure to have a positive impact on the organization’s long-term economic value, including analyzing resource utilization and development of short and long-term budgets and efficiency planning.
  • Molds processes systematically to ensure success. Oversees and drives development and monitoring of department goals, performance improvement activities, benchmark strategies and operational excellence standards. 
  • Ensure effective Stakeholder relationships. Establishes, maintains and evaluates vendor business and community relationships. 
  • Develops patient care programs, policies and procedures that describe how patients’ nursing care needs or patient populations receiving nursing care are assessed, evaluated and met. 
  • Responsible for systems throughput, research, magnet, and quality as they relate to nursing. 
  • Approves all hospital-specific nursing policies, procedures and addendums. 
  • Interprets and ensures policies in accordance with state licensure regulations, legal requirements and Joint Commission, as well as other accreditation bodies. 
  • Acts as Chair for the Nursing Executive Council (NEC), comprised of all Directors of Nursing throughout the organization. 
  • Provides consultative services to Senior Director of Quality and  DONs at other hospitals with an overall goal of ensuring consistent, integrated services with a system focus. 

Minimum Qualifications

Education: Bachelor degree in nursing required. Master’s degree in nursing or related field required.

Experience: Ten (10) years demonstrating progressively responsible leadership experience roles in health care, physician practice management large hospital or health system or operations management required. 

Licensure, certification, and/or registration: Active Virginia nursing license required.​​​​​​​

Other Minimum Qualifications: Proactive strategic planner with highly focused project management skills, analytical ability, good judgment and strong operational focus. Must be a well-organized and self-directed individual. Must relate to people at all organizational levels and possess excellent communication skills. Serves as a mentor; excellent facilitation and conflict resolution skills. Experience in leadership of teams or projects beyond a departmental level required. Proficient computer skills required. Knowledge of healthcare operations, reimbursement methodologies, managed care monitoring systems, healthcare outcome measurement systems, utilization review methodology, and managed care organization operations. Senior management experience in a complex healthcare organization which supports shift from an acute care model to a continuum of care approach to healthcare delivery. Superb technical, business, and entrepreneurial skills; the ability to conceptualize information and support systems designed to integrate and coordinate financial, clinical, and managed care related data; the ability to use this information in a value added manner with respect to the need of facilities. Knowledge of the reimbursement and clinical issues which confront healthcare delivery systems located in highly competitive and managed care sophisticated urban/rural environments. A demonstrated ability to work effectively with primary care and specialty physicians in the development and implementation of physician integration strategies.

About Carilion

This is Carilion Clinic ...

An organization where innovation happens, collaboration is expected and ideas are valued. A not-for-profit, mission-driven health system built on progress and partnerships. A courageous team that is always learning, never discouraged and forever curious.

Headquartered in Roanoke, Va., you will find a robust system of award winning hospitals, Level 1 and 3 trauma centers, Level 3 NICU, Institute of Orthopedics and Neurosciences, multi-specialty physician practices, and The Virginia Tech Carilion School of Medicine and Research Institute.

Carilion is where you can make your own path, make new discoveries and, most importantly, make a difference. Here, in a place where the air is clean, people are kind and life is good. Make your tomorrow with us.


Requisition Number: 137926 
Employment Status: Full time 
Location: CRMH - Carilion Roanoke Memorial Hospital 
Shift: Day 
Shift Details: Monday through Friday 8am-5pm. Additional hours as needed.
Recruiter: DAVID L NIVEN 
Recruiter Phone: 540-983-4057 
Recruiter Email:
For more information, contact the HR Service Center at 1-800-599-2537.

Equal Opportunity Employer

Minorities/Females/Protected Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity

Carilion Clinic is a drug-free workplace.


Carilion Total Rewards

What matters to you is important to us—like benefits, rewards, and resources to improve your life. Carilion understands the importance of prioritizing your well-being to help you develop and thrive. When you make your tomorrow with us, we’ll enhance your potential to realize the best in yourself. Below are benefits available to you when you join Carilion:

  • Employer Funded Pension Plan, vested after five years (Voluntary 403B)
  • Comprehensive Medical, Dental, & Vision Benefits
  • Flexible Work Arrangements/Schedules
  • Remote Work Options
  • Paid Time Off (accrued from day one)
  • Onsite fitness studios and discounts to our Carilion Wellness centers
  • Access to our health and wellness app, Virgin Pulse
  • Discounts on childcare
  • Continued education and training

Find more about Carilion Clinic’s benefits by vising our Total Rewards Page.

Equal Opportunity Employer
Minorities/Females/Protected Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity
Carilion Clinic is a drug-free workplace.

Nearest Major Market: Roanoke

Job Segment: Executive, VP, Patient Care, NICU, ICU, Management, Healthcare