Manager- Hospice- Rocky Mount Region

Rocky Mount, VA, US, 24151

Employment Status:  Full time
Shift:  Day
Facility:  Carilion Clinic Hospice - Franklin
Requisition Number:  139674

How You’ll Help Transform Healthcare:

Carilion Clinic Hospice- CFMH Region

***Sign on Eligible. Up to 20K***

Plans, organizes, directs, communicates and evaluates activities of home health and hospice departments. Serves as the appointed Administrator for Hospice. Assumes 24 hour accountability for human resources, operational performance and patient care for home health and hospice. Responsible for all complex operational and personnel issues of a legal and ethical nature. Collaborates with the Senior Director to assure that system wide standards of care, service excellence, and goals and objectives are met at the local level. Develops, implements, and monitors the fiscal budget and capital equipment needs to assure the cost effective delivery of care. Collaborates with Clinical Leaders to implement daily services and supervise clinical care of the interdisiplinary team in both business units.   Responsible for medical review and reimbursement appeals process. May make home visits for patients of all ages, as required, for staff supervision/evaluation.

  • Organizes and supervises the administrative functions of hospice and home health including budgeting, accounting, data collection, record maintenance, and employment practices. 
  • Maintains an ongoing liaison with the governing body, professional personnel, staff and volunteers. Implements policies approved by the governing body.    
  • Ensures compliance with standards from all regulatory agencies including The Virginia office of Licensure and Certification, CMS, OSHA and the Joint Commission. Ensures compliance with guidelines for reimbursement from all payers. 
  • Maintains an ongoing plan for employee orientation, inservice training, and continuing educaation. 
  • Plans, develops, implements and monitors annual operating budgets. 
  • Plans, prioritizes, implements, and evaluates the performance improvement activities to ensure compliance with standards and regulations but most importantly, to promote a culture focused on patient safety and quality.
  • Collaborates with Director to coordinate educational activites, based on ages of patients served and needs assessment to maintain staff competency.
  • Arranges and negotiates services provided through contractual agreement. Ensures that annual contract credentials are documented and maintained.  
  • Responds to all customers' and referral source concerns.  .
  • Responds to all requests for information by third party payors and documents necessity of care provided. 
  • Ensure the accuracy of public informational materials and activities.
  • Serves as communication link among physicians, staff, Senior Director, and community programs. 

What We Require:

Education: Bachelors degree in nursing, business or related field required.

Experience: Three to five years experience in health care management required. Home health and/or hospice experience preferred. Thorough working knowledge of current regulations and accrediting standards for the State of Virginia and the Joint Commission on Accreditation of Health Care Organizations required. Experience in managing in a competitive environment.

Licensure, certification, and/or registration: Registered Nurse in the state of Virginia. Must possess VA Driver's license.

Other Minimum Qualifications: Computer skills required. Proficiency in Microsoft Word, Excel, and Powerpoint required. Demonstrates positive interpersonal, written and oral communication skills, analytical business skills, integrity, innovation, team player, problem solving/conflict resolution skills and customer focused philosophy. Work is performed in an office environment with travel required meets physical requirements for essential job functions. Must have a criminal record check showing no convictions of barrier crimes.

About Carilion

This is Carilion Clinic ...

An organization where innovation happens, collaboration is expected and ideas are valued. A not-for-profit, mission-driven health system built on progress and partnerships. A courageous team that is always learning, never discouraged and forever curious.

Headquartered in Roanoke, Va., you will find a robust system of award winning hospitals, Level 1 and 3 trauma centers, Level 3 NICU, Institute of Orthopedics and Neurosciences, multi-specialty physician practices, and The Virginia Tech Carilion School of Medicine and Research Institute.

Carilion is where you can make your own path, make new discoveries and, most importantly, make a difference. Here, in a place where the air is clean, people are kind and life is good. Make your tomorrow with us.


Requisition Number: 139674 
Employment Status: Full time 
Location: Carilion Clinic Hospice - Franklin 
Shift: Day 
Shift Details: Primarily 8 AM to 4:30 PM M-F
Recruiter Email:
For more information, contact the HR Service Center at 1-800-599-2537.

Equal Opportunity Employer

Minorities/Females/Protected Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity

Carilion Clinic is a drug-free workplace.


Carilion Total Rewards

What matters to you is important to us—like benefits, rewards, and resources to improve your life. Carilion understands the importance of prioritizing your well-being to help you develop and thrive. When you make your tomorrow with us, we’ll enhance your potential to realize the best in yourself. Below are benefits available to you when you join Carilion:

  • Employer Funded Pension Plan, vested after five years (Voluntary 403B)
  • Comprehensive Medical, Dental, & Vision Benefits
  • Flexible Work Arrangements/Schedules
  • Remote Work Options
  • Paid Time Off (accrued from day one)
  • Onsite fitness studios and discounts to our Carilion Wellness centers
  • Access to our health and wellness app, Virgin Pulse
  • Discounts on childcare
  • Continued education and training

Find more about Carilion Clinic’s benefits by vising our Total Rewards Page.

Equal Opportunity Employer
Minorities/Females/Protected Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity
Carilion Clinic is a drug-free workplace.

Nearest Major Market: Roanoke

Job Segment: Hospice, Palliative, Registered Nurse, Nursing, Regional Manager, Healthcare, Management