Support Supervisor (Certified Medical Assistant), Carilion Family Medicine - Tazewell

Tazewell, VA, US, 24651

Job Summary

Be at your best with an organization that equips you to do so.  Whose people unite in making lives better. At Carilion Clinic, we help communities stay healthy and our region grow stronger through compassionate care, medical education and research, and neighborhood outreach. As part of our team you can expect professional stability, strong technological resources, and the advancement potential of a regional leader.

Job duties of the Support Supervisor include, but are not limited to:

  • Supervising, coordinating and maintaining effective and efficient daily operations of a physician office support group
  • Ensuring that the staff provide exceptional customer service to patients, customers and all practice staff while meeting departmental goals and standards.
  • Selecting, training, scheduling, motivatting, supervising, evaluating employees.

The Support Supervisor position for Carilion Clinic Family Medicine Tazewell will require servant leadership and will be a change agent for the clinic. This position will be multi-faceted and will involve front office, patient rooming, and leadership skill-sets.

Certified Medical Assistant (CMA) License is Required.
1-2 Years Performance Improvement Experience Preferred.
1-2 Years Change Management Experience Preferred.


Based in Roanoke, VA, we are an award-winning, community-based network of hospitals, primary and specialty physician practices, and affiliations with prestigious academic medical institutions. Explore how joining a regional leader can enhance your ability to learn, grow, and succeed.


Minimum Qualifications

Education: Bachelor's degree preferred.

Experience: Five years of medical office or business office experience in a physician practice to include one year of supervisory experience.

Licensure/Certification: Medical terminology.

Other: Must demonstrate effective leadership and supervisory skills. Must be able to communicate effectively with all clinic personnel, patients and visitors. Must be detail oriented and have sharp analytical skills to address and resolve complex issues as needed. Must be able to solve problems within the guidelines of established policies and procedures. Must demonstrate a positive demeanor, good verbal and written communication skills and a professional appearance and approach. Proficient in Microsoft Office.

Our Values

Below are our core values that we strive to embody and expect of all our team members:

CommUNITY:  Working in unison to serve our community, our Carilion family and our loved ones.

Courage:  Doing what’s right for our patients without question.

Commitment:  Unwavering in our quest for exceptional quality and service.

Compassion:  Putting heart into everything we do.

Curiosity:  Fostering creativity and innovation in our pursuit of excellence.



Requisition Number: 29665 
Employment Status: Full time 
Location: Carilion Clinic Family Medicine - Tazewell 
Shift: Day 
Shift Details: Monday through Friday 8:00 a.m. to 5:00 p.m. May vary depending on business needs

This is Carilion Clinic ...

An organization where innovation happens, collaboration is expected and ideas are valued. A not-for-profit, mission-driven health system built on progress and partnerships. A courageous team that is always learning, never discouraged and forever curious.

Headquartered in Roanoke, Va., you will find a robust system of award winning
hospitals, Level 1 and 3 trauma centers, Level 3 NICU, Institute of Orthopedics and Neurosciences, multi-specialty physician practices, and The Virginia Tech Carilion School of Medicine and Research Institute.

Carilion is where you can make your own path, make new discoveries and, most importantly, make a difference. Here, in a place where the air is clean, people are kind and life is good. Make your tomorrow with us.

Equal Opportunity Employer

Minorities/Females/Protected Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity

Carilion Clinic is a drug-free workplace.

Nearest Major Market: Blacksburg

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