Administrative Coordinator - Quality and Patient Safety

How You’ll Help Transform Healthcare:

Take this rare job opportunity to apply your skills to a dynamic new setting. Keep vital teams organized, informed, and fully prepared to succeed. At Carilion Clinic, our team provides administrative support in a forward-thinking environment. You will thrive through extensive training, supportive leaders and potential for advancement. Carilion offers comprehensive benefits, paid time off, and tuition options. Join a team where your skills and ideas will make a difference in the health of our patients and the communities we live in.

The Administrative Coordinator provides administrative, scheduling, and customer service support to the Department, administrative staff, QM and clinical staff, to assure quality, efficient and cost effective services.

The job duties of the Administrative Coordinator include, but are not limited to, the following:
 

• Serves as a resource for Senior Director, Directors, and Educators. Provides direction, answers questions and resolves concerns, making appropriate recommendations for resources and contacts as needed.
• Facilitates payroll processes for clinical staff using KRONOS. Tracks clinical staff vacation time and enters hours into time/attendance system. Ensure accuracy of data and collaborates with system payroll representatives.
• Collaborates with Educators and management to facilitate licensed clinical staff licensure and regulatory compliance.
• Maintains databases and files, and effectively communicates with Senior Director, management team, Educators, and QM.
• Participates in project management activities as assigned, including provision of clerical duties or higher level involvement such as coordination of processes or events. May coordinate meeting rooms, catering, information, invitations, and appointments for events.
• Provides technical support. Utilizes computer skills to create and maintain databases, spreadsheet files, PowerPoint presentations, QM data, and graphs, ensuring accuracy, production and distribution. Collaborates with the data analyst on specialized projects to meet project deadlines.
• Composes and/or types correspondence. Provides support for production of a variety of written materials including agendas, minutes, and reports. Prepares monthly reports and assists in maintenance of physician contracts. Keeps files and reports in a confidential manner.
• Possess excellent customer service and communication skills to work in a highly dynamic environment.

What We Require:

Education: Associate degree or equivalent combination of education or equivalent 4 years of experience required.

Experience: Two years experience in data collection and analysis and/or advanced secretarial support required. Experience in emergency services or physician practice setting preferred.

Other Minimum Qualifications: Advanced computer skills with knowledge of a variety of software programs, including Microsoft word, Excel, Access, word processing, spreadsheets and presentation or database software. Excellent communications and organizational skills required.

About Carilion

This is Carilion Clinic ...

An organization where innovation happens, collaboration is expected and ideas are valued. A not-for-profit, mission-driven health system built on progress and partnerships. A courageous team that is always learning, never discouraged and forever curious.

Headquartered in Roanoke, Va., you will find a robust system of award winning hospitals, Level 1 and 3 trauma centers, Level 3 NICU, Institute of Orthopedics and Neurosciences, multi-specialty physician practices, and The Virginia Tech Carilion School of Medicine and Research Institute.

Carilion is where you can make your own path, make new discoveries and, most importantly, make a difference. Here, in a place where the air is clean, people are kind and life is good. Make your tomorrow with us.