HR Manager - Education & Organizational Development (EPIC/Technology)- hybrid
Roanoke, VA, US, 24018
How You’ll Help Transform Healthcare:
Position requires frequent on-site presence.
Develops, implements and directs day-to-day operations and processes. Partners with HR, IT, and Operational leadership peers to ensure the success of business unit and organizational initiatives. Represents Human Resources within the organization while supporting Carilion's focus on clinical practice, education, and research.
The HR Manager of Education & Organizational Development (Technology) is responsible for managing a team of training professionals who develop, deliver, and maintain a high-quality technology education for Carilion and Carilion partners.
The position works to develop and retain talent through the use of developmental plans, growth opportunities and coaching; role models behaviors and provides continual guidance, including positive and constructive feedback; and provides appropriate stretch assignments to recognize strengths and foster growth in areas for improvement.
The position serves as a liaison between training and IT application teams, facilitate channels for effective communication and knowledge transfer between the two; provide constructive feedback and model best practices; represent the training team to ensure that roadblocks to effective training are tackled and that the needs of trainers are met.
Responsibilities include but are not limited to:
• Ensure the daily coverage of training classes and events
• Monitoring quality of training classes and events and provide feedback as appropriate
• Monitoring progress on projects and ensuring deadlines are met or re-negotiated
• Ensuring appropriate project management and consulting skills are utilized for successful completion of work
The ideal candidate must be a mission-driven individual who can embrace and commit to Carilion Clinic's mission, vision and values.
Step up and lead with a regional leader. Advance your career with an award-winning organization that excels in helping our communities stay healthy and our region grow stronger. Make the most of your management talents at Carilion Clinic, an award-winning healthcare network that includes seven hospitals, multi-specialty physician practices, and affiliations with prestigious academic medical institutions.
Based in Roanoke Virginia, we offer compassionate care, medical education and research, and neighborhood outreach programs. Join and guide a team of caring individuals who embrace and reflect our values‐commUNITY, courage, commitment, compassion, and curiosity‐in all that we do. And realize the advantages of professional stability, strong technological resources, and true advancement potential.
What We Require:
Education: Bachelor's Degree in human resources, organizational development, training and development, healthcare information technology, business or related field or 8 years equivalent experience required. A Master's Degree preferred.
Experience: A minimum of five (5+) or more years of relevant experience - Epic training and management preferred. Experience and proven success in effectively leading and supervising a training team and managing the complex workflow and multiple priorities involved across multiple user groups.
Other preferred skillsets include:
• Ability to operationalize a vision, outline the tactical steps and realistic timeline to achieve the vision, and manage team accountability in achieving outcomes
• Ability to plan, organize and integrate priorities and deadlines
• Ability to clearly communicate with and engage others in establishing a culture of transparency, trust, and continual improvement
• Utilize strong interpersonal skills so that you are viewed as trustworthy, credible, and fair to team and client groups
• Proficient in developing tactical plans and utilizing team members to successfully complete work
• Able to toggle between strategy and day-to-day operations while leveraging the capacity of Epic team
• Knowledge of adult learning principles, learning measurement strategies and tools; proven ability to measure, analyze, and report on data
• Exceptional leadership qualities including being able to synthesize information, redirect plans and hold stakeholders and team members accountable
• Experience in managing complex issues and making decisions with widespread implications
• Adept at efficiently managing time, prioritizing own and others' work, and working simultaneously on many assignments; knows when and how to delegate effectively
• Strong competency in Microsoft O365 applications (Outlook, Word, Excel, PowerPoint, Visio)
• Strong skills in conflict resolution, problem solving, negotiation and team-building
About Carilion
This is Carilion Clinic ...
An organization where innovation happens, collaboration is expected and ideas are valued. A not-for-profit, mission-driven health system built on progress and partnerships. A courageous team that is always learning, never discouraged and forever curious.
Headquartered in Roanoke, Va., you will find a robust system of award winning hospitals, Level 1 and 3 trauma centers, Level 3 NICU, Institute of Orthopedics and Neurosciences, multi-specialty physician practices, and The Virginia Tech Carilion School of Medicine and Research Institute.
Carilion is where you can make your own path, make new discoveries and, most importantly, make a difference. Here, in a place where the air is clean, people are kind and life is good. Make your tomorrow with us.
Requisition Number: 142941
Employment Status: Full time
Location: CTDC
Shift: Day
Shift Details: Primarily day shift (exempt), with occasional early morning, late evening or weekend hours.
Recruiter: JASON A BISHOP
Recruiter Phone: 540-983-4039
Recruiter Email: JABishop1@carilionclinic.org
For more information, contact the HR Service Center at 1-800-599-2537.
Equal Opportunity Employer
Minorities/Females/Protected Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity
Carilion Clinic is a drug-free workplace.
Nearest Major Market: Roanoke
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EMR, ICU, NICU, Pediatric, Project Manager, Healthcare, Technology